Frequently Asked Questions

How many seats do you need to fill your restaurant? FAQ’s from the Files of East Coast Chair & Barstool.

How many seats do you need to fill your restaurant

When it comes time to buy furniture for their restaurants, many new owners ask about the ideal number of seats for the square footage of their dining rooms.   The truth is, like most things, that there is no hard and fast rule for the exact number of seats in your restaurant, but there are guidelines that we are happy to share below.

Restaurant Type Square Feet to Allocate per Person Number of Seats per 1000 SQFT
Fine Dining 20 SQFT 50
Fast Casual / Counter Service 20 SQFT 50
Cafeteria 16 SQFT 60
Fast Food 14 SQFT 70
Banquet Center 10 SQFT 100

These guidelines are just general rules of thumb.  The actual number of seats that you can fit comfortably in your dining area depends on a few different variables.  For example, if you are planning to make heavy use of booth and countertop seating, then you may be able to squeeze in a few more seats.  On the other hand, if you are using oversize furniture or plan to make your aisles wide enough for wheelchairs or tableside service, then you will need to reduce the number of seats.  In the end, it all boils down to common sense, personal preference, and meeting the needs of your business.

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What is LTL delivery? FAQs from the Files of East Coast Chair & Barstool

Tractor trailer

Ever wonder how your recently ordered furniture will get to you? Here are some answers to frequently asked questions that we get when it comes to receiving your shipped furniture.

How is my furniture being shipped to me?

LTL delivery is a common way that many furniture suppliers use when shipping furniture to customers. Items are usually put on a wood pallet and secured using plastic straps and/or shrink wrap. LTL delivery is used when items don’t fill the entire truck but are too large or heavy for parcel. With this delivery method, you are paying only for the space that the pieces of furniture take up.

What does LTL stand for?

LTL stands for “less than truckload”.

What determines how much delivery will cost?

To calculate LTL delivery costs, items are put into classes designated by the National Motor Freight Traffic Association (NMFTA). There are 18 classes total. To place an item’s class depends the shipment’s density, stowability, handling, and value. The lower the class, the cheaper it is to ship the item. For example, a steel chair ships at class 250 because they have a high density. Meanwhile, aluminum furniture ships at a class 300 because it takes up more space but has less weight. Other possible costs include fuel surcharges, expedited delivery fees, and where the end destination is located.

What is lift-gate service? Is it included?

A lift-gate raises and lowers items from the back of the truck to the ground. This is not included in the shipping quote are given unless you ask for it. If a truck that delivers your items has a lift-gate and you use it but did not pay for it, you will be charged as if you had requested it.

Will the carrier call me to let me know when my order is being delivered?

For an additional fee, they can call you with a timeframe.

Can I change the shipping address once the item has shipped?

Yes, it is possible to change the shipping address by contacting the carrier. However, a reconsignment fee will be charged.

Will the driver take the items off the truck?

No, we recommend that you have some extra help with you to take items off the truck.

Will the driver take my shipment inside?

No, however, an “inside delivery” option can be added for a fee.

Can I use a forklift to take the items off the truck?

Yes, this could help you get the items off the truck because they’re on pallets. Don’t use forklift on booths or oversized tables, these items are easily damaged.

What do I do if my furniture is damaged?

Regardless of what condition your furniture arrives in, you need to accept the delivery. You will receive a delivery receipt where you can note the damages. From there, you will need to contact our service department about the damages.

For more information on how to accept a tailgate delivery, check out our video below!

How Do I Clean My Restaurant Table Tops? FAQs from the Files of East Coast Chair & Barstool

Cleaning table tops

Restaurant furniture is built tough. The wear and tear that commercial furniture has to endure is far greater than the six chairs and table in your dining room. Because of this heavy usage, commercial furniture also comes with a responsibility. These pieces need to be maintained and properly taken care of to last to their full lifespan. We’ve put together this short guide to help restaurant owners learn a little more about cleaning their table tops.

Laminate table tops should be cleaned with warm water and soap (or detergent) mixture each day and dried with a soft cloth. Spills should be wiped up quickly to avoid further harm to the table. A combination of mild cleaner and baking soda can be used to remove stains from the surface with a stiff nylon brush.

Resin table tops should be cleaned daily with warm water and a mild detergent. Because of the texture of the table, resin tops should not be used with tableware that has unglazed bottoms. To remove scratches, use a toothpaste and car buffer or toothbrush to even out your table top.

Wood table tops can be maintained with mild soap and water. Whether it’s reclaimed, urban distressed, or butcher block tables, harsh cleaners and chemicals should not be used on these tops. These chemicals can harm your wood grain and create a gummy film on your table tops.

IsoTop and Werzalit table tops can be used indoors or outdoors and have a very similar cleaning procedure to other table tops. Soap and water can be used to wipe these tops down between uses. If being used on a patio, IsoTops can also be hosed down with other outdoor furniture.

Poly lumber table tops are very easy to maintain with soap and water. To remove leaf stains and other environmental elements, a wet Magic Eraser can work wonders to buff out the stain. These tops can even withstand a gentle pressure wash.

Stainless steel table tops should be cleaned with soap and water and then dried off as soon as possible. These tables should not be exposed to constant moisture, which can ruin the silicone seal around the edges. Taking proper care of these tops can provide multiple years of seasonal use.

Table top maintenance should be an everyday chore for you and your staff. By taking the time to upkeep your restaurant furniture, it can save you time and money in the future.

What is Melamine? Frequently Asked Questions from the Files of East Coast Chair & Barstool

Detail of industrial machinery used for the production of panels and sheets of melamine.

If you’ve ever ordered a piece of furniture with a wood veneer, chances are you were working with Melamine, the ubiquitous plastic with myriad uses from Mr. Clean Magic Erasers to floor tiles.

Melamine was first invented in the 1830s by Justus von Liebig, a German chemist who is considered the founder of organic chemistry.  It is created by mixing urea, a waste product, with formaldehyde to create a liquid resin that can be molded under high pressure to create virtually any shape.

Melamine gained prominence in the early 1900’s when it was developed into molded dinnerware called Melmac.  Though Melmac is no longer in existence, melamine tableware is still popular and widely available.  In recent years however, melamine has gained a bad reputation due to several unscrupulous overseas companies using it as filler in consumable products like pet foods and baby formula.  Even though the resin is considered safe for most uses, when ingested, melamine can lead to severe kidney problems and, possibly, even kidney failure.

When used to make furniture, melamine is typically applied as a laminate to particle board or plywood (See the sheets of melamine in the photo above).  The melamine resin is applied to decorative paper to form a laminate that has superior material properties to the cheaper wood materials underneath it.  For example, the laminated material is heat resistant, water resistant, and easily cleanable – all characteristics that are lacking from plywood and particle board.  For these reasons, in addition to its low cost of production, melamine is a great choice for commercial furniture like restaurant tables and office desks; it is also great for cabinetry and bedroom coffee tables.

 

Melamine table tops in an arcade and bar