2013 Nightclub & Bar Show Recap

We here at East Coast Chair & Barstool are pleased to report on the 2013 Nightclub & Bar Show (NCB Show) in which we exhibited March 19-21, in Las Vegas.  It was our first trade show…ever!  The show was quite an experience, and we learned many good lessons, met many good people, and had a little bit of good fun, too.  After all, we were in Vegas!

The NCB Show kicked off with the first keynote speaker on Tuesday.  Founder of Samuel Adams and The Boston Beer Company, Jim Koch, took stage with beer in hand to talk about how brewers and bar owners can hit the ground running.  This entrepreneur shared his story of how he grew his company from its beginnings in his kitchen, an original accounting system that depended on shoeboxes, and his vision to recreate how Americans felt about beer.  His passion was evident, and he kept the audience engaged with storytelling, photos, and a lot of humor!  He talked about his first sale, when he forgot to ask how many cases the bar wanted to order and went on to talk about how his company has grown.  Koch also talked about how even though Samuel Adams holds a small percentage of the beer market’s share, they have been successful in changing people’s attitudes about American-brewed beer, especially with the rise in the craft beer market.  The biggest takeaway we got from Koch’s speech was that you have to do something memorable, so people start to talk.  For instance, they originated the beer dunking tank; a dunking tank filled with beer that had been returned to the company for being stale.  By setting up a dunk tank, it showed their customers that they’d rather put people into stale beer than stale beer into people.  Even though the word “company” is in his company’s name, he talked about how there are no companies, just people who share common goals.  “Do something you love, and that’s the ultimate work-life balance,” said Koch.  With social media, everyone is talking about someone, and they might as well be talking about you, right?

On the second day of the NCB Show, speaker Nick Shepherd, CEO of T.G.I.Friday’s took the stage for his keynote, titled “Taking a Leap of Faith to Rebrand Your Venue.”  This was a great case study of how T.G.I.Friday’s have reinvented themselves through the flair of their customer-focused team members and mixology specialists. The company recently rebranded itself as the best corner bar in town, and Shepherd showed videos of how their local staff across the globe make the difference.  It was a positive, warm-and-fuzzy, and fun presentation, and it made us want to eat at T.G.I.Friday’s more often for that “Friday feeling” every day!

Following Shepherd’s speech, we rushed to see Nightclub & Bar Media Group’s President Jon Taffer (also from Spike’s Bar Rescue) and superstar CeeLo Green perform the ribbon cutting ceremony to open the exhibit floor.  A mad rush of bar and restaurant owners flooded the aisles of alcohol, music, technology, and of course, furniture vendors.  During the first day, 20,000 people circulated the show, and booth #319 (where our customer care specialists were working) showed a hustle and bustle all day long!

“My favorite part of the show was when our past customers stopped by to say hi,” said Janene DiSanti, co-owner.  “It was incredible validation to meet customers in person who shared that they’ve been happy with our products.”

Being a “dot com” (for argument sake, we’re really more than that) which ships to the 48 continental states, we seldom get to meet customers face-to-face, so this opportunity was really meaningful and rewarding to our staff.  Getting to know our customers and potential customers on a more personal level will help us serve people better in the future, and it was really enjoyable to make those personal connections with the people who are buying our bar and restaurant furniture.

Owner Dave DiSanti meets Bar Rescue's Jon Taffer during the 2013 Nightclub & Bar Show!

On Thursday, March 21, the closing day of the show, we were all attentive during Jon Taffer’s keynote.  We may have been a little star struck when Taffer took the stage – and then jumped off of it.  His unconventional style and loud personality kept us engaged (and awake) the entire time. “Fixing a business is easy. Fixing people is tough!” he shouted.  He echoed the thoughts of Koch and Shepherd when he spoke about hiring people who will raise the average and become brand ambassadors for your bar or restaurant.  He also talked about the product of a bar.  It’s not the food.  It’s not the cocktails.  In hospitality, the product is the emotional reaction that you create.  And the people you employ are part of delivering that reaction.  Taffer went on to talk about the anatomy of a Bar Rescue, the science of good menu design, and more.  He definitely had the crowd on the edges of their seats the entire time.

In addition to the keynotes, the three-day Nightclub & Bar Convention & Trade Show was chocked full with in-the-know speakers who all gave killer presentations for the attendees, as well.  We learned a lot and came home energized with fresh ideas and new perspectives.

When the show closed, we were all exhausted but at the same time, very excited after meeting so  many new people and spreading the word about our new products.  A big plus, the team left in our Pennsylvania office also had a successful week at home.  Overall, it was a wonderful first trade show experience!

Were you at the NCB Show? Comment below with your thoughts on the event!

Are you from the Steel City?

When you are from Pittsburgh, you are proud of it.  You root for the Steelers, you eat sandwiches with slaw, and you actually know the names of the three rivers.  Located an hour north of the city of bridges, we are proud to be from western Pennsylvania.

That’s why we’re excited to introduce our new Steel City Collection!  This line of metal restaurant chairs and bar stools offers a lot of variety for your unique decor and can fit a classic, more traditional atmosphere or a trendy, contemporary design.  By adding wood elements to the metal frames, we’ve meshed the warmth of wood with the sturdiness of steel.  Available in either silver or black steel frames, give your bar or restaurant a more customized look by choosing color of wood back, type of seat (vinyl or wood), and color of seat.  This Steel City Collection is sure to please!

Driving in Pennsylvania, there are a lot of businesses that give the steel city a tribute in their name.  From Steel City Bars & Grills to Steel City Saloons, it’s clear to see bar and restaurant owners are proud of their city’s roots.  But a quick online search will prove that the love of Pittsburgh spreads all across the United States with establishments carrying on the steel city theme in places like Tallahassee and Los Angeles.  So what is it about this great city?

Whether it’s the Penguins or the Primanti Brothers, the steel city has a lot of fame and a lot of fans!

We hope you become a fan of our newest Steel City Collection metal restaurant chairs and bar stools, too.  The pieces offer a versatility that will look great in a sports bar or a family diner, in a fitness club’s cafe area or a corner pub.  You don’t have to be a steel city fan to like these trendy pieces of restaurant and bar furniture.  We ship to all 48 continental states.  But be forewarned: many of our friendly sales consultants wear black and gold, so you may want to skip the football chat if you root for anyone but our beloved Steelers.

We would be happy to talk more to you about our great Steel City Collection! Mention this blog entry and receive 5% off your order of $1,000+ in our Steel City line (Please note: this coupon has expired, effective September 1, 2013. Call us to discuss current pricing, please.).  Then sit back and enjoy your new metal restaurant chairs or bar stools for years to come!

Welcome to East Coast Chair & Barstool!

Who is East Coast Chair & Barstool? We are a dynamic group of people with our own hobbies and interests, but when we’re not hunting, fly fishing, scrapbooking, running our kids to and from after-school activities, playing Bunco, walking our doggies, or hanging out with friends and family, we are working together in our office/warehouse. Here, we help bars, restaurants, resorts, hotels, conference/banquet centers, social clubs, and churches find the tables, chairs, and barstools to fill their businesses – and fit their brands. To us, furniture is exciting. Along with a lot of other things.

East Coast Chair & Barstool, an authorized dealer of many manufacturers, started in the basement of our owners’ home in 2002. We’ve grown a lot since then. Today, we have multi-million dollars in annual sales, have accounts that range from small corner bars to huge theme park resorts, and employ a team of talented and passionate staff. In addition to being an authorized dealer of many national, made-in-the-USA vendors, we also import from manufacturers in China, with whom we directly collaborate with on design and quality standards, making sure we can pass along the best products at low prices.

Our products are available on our three Web sites: www.TablesChairsBarstools.com, www.RestaurantFurniture4Sale.com, and www.OutdoorRestaurantFurniture4Sale.com.

As I type, there is snow falling outside our Grove City, Pennsylvania, headquarters, but we deliver to all 48 continental states. So if you are opening a restaurant in Pittsburgh, ordering chairs for your temple in Boise, or remodeling a spa and resort in Phoenix, we can help you find the indoor and/or outdoor commercial furniture your business needs! With an array of products in various sizes, shapes, colors, and styles, we are confident we can help you find what you’re looking for.

We know purchasing furniture for your business isn’t always easy. There are a lot of questions. What is the benefit to offering church chairs instead of pew seating? Should I choose a swivel barstool or a stationary one? Would tables and chairs fit better in my restaurant than booth seating? How many banquet chairs will fit comfortably around this size of table? What base goes best with my commercial cafe table umbrellas? We know tables, chairs, and barstools. That’s why we are starting this blog! Because you know what you do best – whether it’s preparing the tastiest, juiciest, and most delicious filet mignon in your restaurant, bringing together a community of ministry in your church or temple, or accommodating your guests in your resort/hotel – we can help make your commercial furniture purchases a little easier. (We know how busy you are!)

Plus, you might hear some humorous, cute, heartwarming, or just plain quirky anecdotes about the people behind the tables, chairs, and barstools! While most of the blogging will be written by Emily, the web coordinator (that’s me!), the content will be borrowed from the collective knowledge, experience, and imaginations of our entire team of East Coasters. I hope this compilation of articles will be interesting, resourceful, helpful, and even a little fun – for both of us!

I invite you to follow me on this journey into all things chair and barstool. Learn with me. Learn from me. And learn to love reading me (so I hope)!

If you ever want to read an article about a certain topic, please just ask! I’ll see what I can do for you. Because any of my friends will tell you, I aim to please!

Until the next entry, welcome and happy furniture pondering.