What is LTL delivery? FAQs from the Files of East Coast Chair & Barstool

Tractor trailer

Ever wonder how your recently ordered furniture will get to you? Here are some answers to frequently asked questions that we get when it comes to receiving your shipped furniture.

How is my furniture being shipped to me?

LTL delivery is a common way that many furniture suppliers use when shipping furniture to customers. Items are usually put on a wood pallet and secured using plastic straps and/or shrink wrap. LTL delivery is used when items don’t fill the entire truck but are too large or heavy for parcel. With this delivery method, you are paying only for the space that the pieces of furniture take up.

What does LTL stand for?

LTL stands for “less than truckload”.

What determines how much delivery will cost?

To calculate LTL delivery costs, items are put into classes designated by the National Motor Freight Traffic Association (NMFTA). There are 18 classes total. To place an item’s class depends the shipment’s density, stowability, handling, and value. The lower the class, the cheaper it is to ship the item. For example, a steel chair ships at class 250 because they have a high density. Meanwhile, aluminum furniture ships at a class 300 because it takes up more space but has less weight. Other possible costs include fuel surcharges, expedited delivery fees, and where the end destination is located.

What is lift-gate service? Is it included?

A lift-gate raises and lowers items from the back of the truck to the ground. This is not included in the shipping quote are given unless you ask for it. If a truck that delivers your items has a lift-gate and you use it but did not pay for it, you will be charged as if you had requested it.

Will the carrier call me to let me know when my order is being delivered?

For an additional fee, they can call you with a timeframe.

Can I change the shipping address once the item has shipped?

Yes, it is possible to change the shipping address by contacting the carrier. However, a reconsignment fee will be charged.

Will the driver take the items off the truck?

No, we recommend that you have some extra help with you to take items off the truck.

Will the driver take my shipment inside?

No, however, an “inside delivery” option can be added for a fee.

Can I use a forklift to take the items off the truck?

Yes, this could help you get the items off the truck because they’re on pallets. Don’t use forklift on booths or oversized tables, these items are easily damaged.

What do I do if my furniture is damaged?

Regardless of what condition your furniture arrives in, you need to accept the delivery. You will receive a delivery receipt where you can note the damages. From there, you will need to contact our service department about the damages.

For more information on how to accept a tailgate delivery, check out our video below!

5 Common Regrets When Buying Restaurant Furniture

Ladder Back Bar Stools

Besides purchasing or leasing the actual space for your restaurant, buying commercial furniture is another obvious cost that you will have to shell out for. Regardless of the physical size of your business and how many pieces you are buying, ordering furniture is no small undertaking. Whether you are a first-time purchaser or a seasoned restaurant owner of 30 years, there are five regrets you will want to avoid when outfitting your restaurant or bar.

So you didn’t measure your space…

You are buying furniture to fill your space, but not to the brim. Knowing how much space you have to work with allows you to choose the correct amounts and sizes of furniture you need. In the end, inaccurate measurements can cost you some serious cash. If you don’t have enough furniture, you won’t be maximizing your revenue opportunities. From there, if you have to order more, you will not only have to add on the cost of the additional pieces, but also the shipping and handling that comes along with it. It’s simply best to order it right the first time with the most accurate dimensions.

So you didn’t take your customers into account…

Eat'n Park

Eat’n Park Restaurant- Photo via Trip Advisor

When it comes to furnishing your restaurant, knowing your targeted demographic can help you make a decision on what styles to select. Who are your regular customers? For example, if you’re a family-oriented establishment that considers messy toddlers a large portion of your market, you should focus on tables and booths that are easy to wipe down and clean.

Likewise, if your customers are interested in a finer dining setting, look into high back, cushioned chairs in a dark color that make sitting feel exclusive.

Think like your customer when you’re buying your furniture. What would you want to sit on and dine on top of?

Morton's the Steakhouse

Morton’s The Steakhouse- Photo via WeddingWire

 

 

 

 

So you didn’t coordinate with your restaurant’s theme…

Minimalist design, a light green and white color palette, and natural-wooded accents. Would you stuff heavy, dark restaurant booths along the wall? No, because it doesn’t flow with the theme.

Themes tie all the loose décor ends together for a cumulative design scheme that just makes sense. And décor does not stop at wall hangings; it includes your furniture! Coordinating your furniture to go with your theme is vital to completing your restaurant vision.

So you didn’t think about your environment…
It can be expensive to buy restaurant furniture. So when you go about purchasing, you want to make sure durability is a top priority. Wood tables are a popular choice for many restaurants. Despite their versatile look, these table tops can crack or split because of excessive heat, cold, and dryness. Wood tops should be kept at 68°-72°F, with humidity between 40-45%, and proper air circulation to avoid damage. For seaside restaurants, choosing furniture that can endure the heavy beating of salt spray and buildup is crucial. A strong poly lumber will hold up far better than wrought iron. For all-weather outdoor furniture, invest in aluminum or synthetic wicker pieces to be on your patio.Cayman Arm Chairs

When selecting the furniture for your space, keep in mind what goes on outside your restaurant’s window and the amount of maintenance you’re ready to commit to.

So you didn’t think about your restaurant’s strategy…

Are you a sit-down eatery where customers are encouraged to stop and stay awhile? Or are you focused on punctual and speedy service to turn and burn your tables? Whether you’re on either end of the spectrum or somewhere between, your restaurant furniture should reflect this mission. For those slow down bistros, furniture should be geared towards coziness like padded seats and comfy booths. For quicker-paced restaurants, the focus can be on more streamlined, metal pieces with clean lines that communicate a no-nonsense feeling. Your restaurant’s strategy can make a statement through your furniture, so definitely take that into consideration when you order.
Opening or upgrading your restaurant can be a lot of pressure. The best way to avoid regrets when buying your furniture is to take into consideration your space, customers, theme, environment, and strategy. It’s your restaurant, so the creativity is up to you!

Have a regret that we didn’t mention? Let us know in the comments below!

Layout and Design Tips for Large Space Restaurants

So you’ve secured a space for your new restaurant and are so excited for what lies ahead. The realtor hands over the keys and you place them into the lock and turn. You feel the doors give and excitedly push them open to behold your new space in all its glory. It’s beautiful, it’s magnificent, it’s… really big.

You begin to get nervous. The space didn’t look so big the first time you looked at it when it had furniture. It’s a lot of space. What if you bit off more than you can chew? You don’t want customers to walk in the door and think the place looks empty. Don’t worry. With a few changes, you can make your large space a comfy eatery filled with customers in no time.

Planning

Making sure you make the most of your space starts at the beginning. When you start designing your layout you need to ask yourself a few questions. The first question is how much space you want to allocate for the kitchen and dining areas.  The Evans Group, an award winning design firm based out of Orlando, Florida recommends saving at least 1/3 of the space for the kitchen and 2/3 for the dining area. Since you have a good amount of room to work with, if you want to play around with those numbers, go for it. A 40% kitchen and 60% dining room is still a good split but allows for extra staff space.

Now that you know how much space is needed for the kitchen consider where you want to place it. More and more restaurants with ample amounts of space are placing their kitchen in the center of the dining area for all to see. An open layout allows customers to view exactly what is going on in the kitchen, satisfying their curiosity and hygiene concerns. Doing so also helps to make your large space seem more intimate and cozy. With a significant portion of the room being used for the kitchen and the tables being placed around it the layout feels closer to something a diner might experience at home.

If an open kitchen doesn’t fit your taste that is fine too. Once you have an idea of where your kitchen is going, the next question you need to consider is how many rooms you need. To make it feel more intimate consider dividing part of your space into a private dining area. You can market to local businesses looking for a meeting space or offer a quieter dining experience to groups celebrating a special occasion. Who doesn’t like the opportunity for more profit as well as a way to break up the room?

Private dining areas also lend themselves well to customization. Because it is a separate area, the room can change to have a completely different vibe than the rest of the restaurant. This opens your restaurant up to catering to different markets you might not have been able to reach before.

Not ready to commit to building a private dining area? To test it out owners can purchase temporary dividers to create an intimate space even in a large room. Once the event is over the barriers can be removed and -voilá- the room is back to its original size.

Furniture

Now that a rough layout is starting to take shape it is time to consider your furniture. Since there is a lot of space to work with you can have fun with bulkier pieces if you like. Chairs and bar stools with arms are great at providing a way to add comfort for your guest and to take up a little more space to make the area visually appealing.
Sticking to tables and chairs is also a great way to fill your restaurant. While booths may seem bigger, they are actually space savers in the way they allow more people to fit around a table. Table and chair sets also offer a flexibility that booths don’t. If you need to move things around to accommodate larger groups you’ll have no problems.

When considering what table tops to purchase, take a look at round tables if you are looking to use up more area. Not only do they take up a large amount of space but are more conducive for conversation. Additionally, they are less formal and more homey-style to give your large room additional comfort.

Something to keep in mind when selecting furniture is how much square feet you want to allot per customer. According to the North American Association of Food Equipment Manufacturers (NAFEM), the chart below shows the average allotted square feet per customer by service type.

Type of OperationSpace Allowance Per Seat (SQ. FT.)
School Lunchroom/Cafeteria9-12
Banquet Room10-11
Table Service11-14
College or Business and Industry Cafeteria12-15
Table Service at a Hotel, Club, or Restaurant15-18
Commercial Cafeteria16-18
Counter Service Restaurant 18-20

Between tables and chairs, you’ll need a passage area of 18”. However, you might want to consider wider aisles of at least 36” to accommodate wheelchairs in accordance with the Americans with Disabilities Act (ADA). Handicap accessible restaurant furniture needs to make up at least 5% of your furniture, according to their regulations.

When planning your furniture layout also consider your restaurant’s needs. Fine dining restaurants need enough room for meal carts; while family-style restaurants may use bussing carts to clear tables. Both need enough space to easily move around the dining room.

Entryway

With so much space to experiment with, owners can use furniture to create a statement area in their entryway. Good flow is crucial to any entryway but feel free to explore your options with larger furniture, as long as you aren’t blocking doors. Nice padded chairs and couches could be a great option for buildings with room to spare. Creating a comfortable waiting area also helps in terms of customer’s overall experience; you want them happy when they arrive at their table. Uncomfortable chairs are not too conducive to happy customers.

Another way to utilize some of that space is by using an interesting hostess or POS (Point of sale) station. Other than helping your staff to stay organized, a unique piece at the front of your restaurant can really set the tone for what your customers can expect based upon your décor. A reclaimed POS station at a gastropub says one thing like we have great burgers to go with our beers, while a sleek modern hostess stand at a breakfast spot says more along the lines of our specialty bacon is to die for.

Décor

If the walls are bare, with sparse décor they will be expecting a different experience than they would in a room with décor that flows and furniture that makes the room complete. With a big open space, the view can be monotonous if you aren’t careful. A great way to add some interest is by adding strong textures.

Expansive walls make great blank canvases. A mural is one way to create visual intrigue for customers as well as a way to share a little bit more about your business and your vision. The options for subjects are endless. If you can find a local artist you can work together to create a masterpiece that says exactly what you want it to.

If a mural seems to be a little too in your face for the atmosphere you want, think about adding interesting floor patterns. It isn’t as dramatic as a mural but has a similar effect in breaking up the monotony of a big dining room. Many different types of materials can be used in flooring. Whether you want a herringbone pattern in your wood floor, or interesting color and texture in your concrete floor, adding some interest to your flooring can be a unique way to break up the room.

Lighting

When thinking about how to decorate your building it can be easy to just slap some lights on the walls and call it a day. Lights obviously have a function but are also an area where function and design can go hand in hand. By taking your lights and hanging them from the ceilings it makes the ceilings appear closer and not as tall, making the room feel smaller and more intimate. As a bonus, interesting lighting fixtures can be a great conversation starter and help to make your restaurant stand out from others that might be looking to serve the same demographic.

Conclusion

If you have a restaurant in a large space and are having problems with flow and visual balance, take a look at your layout and design. You might not have the right furniture or decor for your area, causing your dining area to look empty and uncomfortable; potentially costing you customers. Through planning, layout, and some creative experimentation, a large space can be adjusted to play to its strengths and give customers the comfortable experience they are looking for while having plenty of workflow.

Restaurant Furniture Trends by State

Restaurant trends run far and wide all over the United States. Some businesses are focused on speed and efficiency while others are more concerned with a customer’s experience. Needless to say, in some shape or form, these businesses need a type of furniture that represents their company and their brand.

Here at East Coast Chair & Barstool, we help restaurants, bars, and the hospitality industry find their perfect furniture that embodies their business and atmosphere. With such a diverse customer base, we wanted to show what has been our most popular furniture items by state in the past year.

1) GLADIATOR Ladder Back Chair and Bar Stool

A durable and simple shape to complement many types of interiors.

2) GLADIATOR Full Ladder Back Chair and Bar Stool

The full ladder back offers even more shape to the contours of your guests.

3) GLADIATOR Full Vertical Back Wooden Chair

An elegant wooden chair with slimming vertical back design.

4) Henry Chair and Bar Stool

A marriage of wood and metal that make for a distinguished look.

5) GLADIATOR Window Pane Chair and Bar Stool

The same sturdy frame of the GLADIATOR Collection with the stylish window pane back.

6) Cayman Side Chair

A distinguished outdoor chair to instantly ramp up curb appeal.

7) Shipyard Backless Bar Stool

Brushed aluminum gives this bar stool a streamlined appearance for your outdoor patio.

8) Simon Bar Stool

Bring a clean-cut, modern look to your restaurant with this bar stool.

9) GLADIATOR 825 Bucket Bar Stool

Our newest bucket seat offers ergonomic seat and back support with premium molded foam.

10) Gulf Coast Outdoor Chair

We combined poly lumber slats with an aluminum frame that’s easy to maintain on your deck.

11) Viktor Chair

Convey a contemporary feel to your brewery or coffee shop with this industrial style.

You will notice there aren’t many avant-garde furniture styles represented here. While many customers still order them, most focus on classic silhouettes that will blend into any atmosphere with ease.

The GLADIATOR Collection takes up quite a bit of space on this map. We can attribute this to the style’s customization opportunities with various seats and finishes. The GLADIATOR Collection looks great in any kind of restaurant because of their traditional structure.

What’s your state’s most popular item from us? Does your restaurant have similar characteristics to it? Let us know in the comments below.

Why We Love the Rustic Industrial Trend (And You Should, Too!)

Rustic TrendWant a look for your restaurant’s interior that has an organic, elegant style with an effortless je ne sais quoi? A timeless style that’s easy to pair with other décor items? Then the rustic industrial trend is the right theme for you.

Seen in home design, wedding themes, and splashed across Pinterest, the rustic industrial trend is still going strong in late 2016. But what inspired the Mason jar fervor?

As a culture, we are obsessed with authenticity. We crave a sense of legitimacy and timelessness. We love seeing genuine, honest to goodness labor turned into beauty. Showcasing cracks, daily wear and tear, and distressed accents embody this trend.

So what does this mean for your restaurant and the industry?

Within the last 10 years, restaurant-goers have seen a rise in sustainability and local allocation of food in the businesses that they frequent, playing upon authenticity and individualism to set themselves apart from the competition. Customers are more likely to trust these singular operations that are original in the way they do things. This trust is key to differentiate your restaurant. If you can get customers to believe in your mission and purpose, it will set you apart from your competition.
The desire for authenticity has birthed the rustic industrial trend. The interior originality of the restaurant is just as important as the food selection to consumers.

One characteristic that ties restaurant interiors into this look is showing evidence of craftsmanship. The raw aesthetic of these restaurants remind us of the physical labor that went into creating them with their visible markings. Some common features of rustic industrial interiors include natural materials, high ceilings, and unfinished wood for accents. It’s these nitty-gritty details that can transform your space into the charming eatery of your dreams.

We’ve made a list of our awesome customers that rock the rustic industrial trend.

11th and Bay

11th and Bay (Columbus, GA)

Built in an old cotton warehouse, 11th and Bay fits right into the rustic industrial theme. This restaurant pulls rustic inspiration with the exposed white brick, distressed rafters, pendant lights, reclaimed wood seats, and sliding barn door. The cool metal of the bar stools and chairs add an engineered look to this otherwise very warm-toned atmosphere. This balance looks great together and prevents the room from looking too antiquated. The interior of 11th and Bay reflects the business’ passion for southern hospitality and quality ingredients.

The Feed + Co.

The FEED Co. Table and Tavern (Chattanooga, TN)

A feed warehouse in the early 1900’s, the Chattanooga Craftworks building is now home to The FEED Co. Table and Tavern. The rustic industrial style was a no-brainer in a building with this kind of history. This restaurant is split into a table area and a tavern area based on where the warehouse was sectioned off. Exposed brick, factory swing doors, and wood floors use the building’s origin and make it work with the theme. To tie the individual rooms in together, the reclaimed tables and seats add a unifying element.  Harmonizing with the manufacturing atmosphere of the building, chairs, bar stools, and fixtures add a metallic contrast and create the balance between rustic and modern.

Hell n' Blazes

Hell’n Blazes Brewing Company (Melbourne, FL)

The building that now houses Hell’n Blazes Brewing Company has come a long way since its hardware store roots. The brewery still proudly displays its history with the adorned ceiling, hardwood floors, stone accents around the bar area, and other rustic décor. Visible duct work and drop lighting also add metallic tones, matching the chairs and bar stools. Hell’n Blazes holds onto the original feel of the building while introducing industrial design elements, an ideal setting for their combination of craft beer and historic structure.

Grain Craft Bar + Kitchen

Grain Craft Bar + Kitchen (Newark, DE)

Grain Craft Bar + Kitchen uses the rustic industrial theme to set the atmosphere and complement its combination of craft beer and live music. A casual setting for Newark restaurant-goers, this restaurant and bar is decorated with a unique machinery collection assembled on the wall, chalkboard details, and use of deep wood tones, contrasting with the exposed lightbulb fixtures. This type of lighting casts a soft glow on customers, reflecting off the metal chairs and bar stools. Grain Craft Bar + Kitchen brings together the rustic and industrial styles with the help of décor and furniture.

Distinguishing Rustic Features

The rustic industrial trend is a combination of varying materials and textures. If you are building or designing your restaurant with this trend in mind, here are some materials to consider using. To meet in the middle of rustic and industrial, you need pieces from both ends of the spectrum. Remember to soften hard metal elements with wood tones and vice versa, the blending of supplies makes this trend truly unique.

  • Exposed beams, brick, and stone
  • Unfinished, raw wood
  • Galvanized metal
  • Unrefined edges on furniture
  • Limited color palette of neutral, warm, and subtle tones
  • Concrete or wood floors
  • High ceilings (reminiscent of a barn or warehouse setting)
  • Open floor plan
  • Visible, bare light fixtures
  • Items repurposed to serve a function such as a pallet furniture, barrel sink

Ready to try the rustic industrial look in your restaurant or bar? Here are some of our must-have items to get your upgrade started.

Reclaimed Reclaimed Wood

Each reclaimed table top is made of solid oak wood salvaged from Pennsylvania or Ohio barns by our Amish craftsmen and come with a story of their own. Unique knots and grain patterns are combined to create an individual look every time with these tops. Repurposing items to use them as something else is what the rustic industrial trend is all about.

Urban Distressed

Urban Distressed Wood

The urban distressed table tops are a great option if you want the reclaimed wood look, but at a lower price point. These tops are handed sanded and distressed to add the rustic charm that’s perfect for your restaurant. Available in a provincial and dark walnut finishes to accommodate whatever color wood tone you would like.

Simon

The Simon

Our Simon bar stool and chair is the ideal complement to the wood of the tables. The Simon contemporary silhouette makes it the perfect match with its clean, smooth lines. To mimic the other wood tones, there is an option available to add a vinyl, urban distressed, or reclaimed wood seat. Or leave it metal for a completely modern feel.

Viktor

The Viktor

Complement your rustic restaurant or bar with the industrial Viktor bar stool or chair. The supportive, laid back structure of the Viktor adds a comfortable alternative to a wooden chair. Choose from rust, brushed transparent, or matte black to pair with your tables. This stylish choice will be a favorite with your tables and warm tones.

Gladiator 101

The GLADIATOR Collection

One of our most popular collections, the GLADIATOR line is sure to please in your rustic restaurant or bar. Contrast against your warm tones with the 101 GLADIATOR style in a clear coat finish. This type of finish accentuates the crafted weld markings. Be sure to add a reclaimed seat to your chairs and bar stools for the perfect mix of rustic and industrial.

Let us know in the comments below if your restaurant uses a rustic design or if you’re ready to take the leap and give this trend a try.

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End of Summer Sale

End of Summer Sale

The outdoor furniture on your patio area is the first glimpse of your restaurant a customer gets when casually passing by. The atmosphere that you’ve worked so hard to create in your restaurant or bar should also translate to that glimpse. It could be the deciding factor of whether a customer decides to give your establishment a try.

So if your patio leaves something to be desired, check out our End of Summer sale! We’ve put your favorite outdoor furniture items on sale at our biggest discounts yet!

If you’re looking to furnish your restaurant or bar’s outdoor area, now is the time to buy. The beginning of fall is the perfect season to upgrade the outdoor space you already have and be ready for the new year.

Enjoy products from our Atlantic, New England (pictured below), Sydney, Cayman, Shipyard, and many more collections at prices you won’t see anywhere else in the industry.

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Whether you’re improving your patio layout or buying outdoor furniture for the first time, you can’t beat these high quality pieces at clearance rates. Choose from a wide selection of table tops, bar stools, and chairs.

All sale items are only available for a limited time while in-stock.  They won’t last long, so act now to make your restaurant dreams a reality with this summer sale.

Meet the New Outdoor Collections of Summer 2016

Whether you’re looking to furnish an entire resort or a just need to fill a patio, we’ve added a quite a few new products to our outdoor furniture lines. Our goal is to educate you as a customer as much as possible so you can make the best informed decision. You’re also getting an exclusive sneak peek of a brand new collection that’s coming soon to our sites, so you will be ahead of the game with new trends. As establishments grow and want to offer more space and different atmospheres, outdoor areas are becoming increasingly popular. As a business owner, it’s important to know the options available to you and get inspired.

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Isotop Laminated Table Tops- A Versatile Option That Lasts All Year Long

In the commercial industry, it’s important that you can trust your table tops to endure heavy wear and tear. Introducing the Isotop Collection that’s perfect for a traffic-laden restaurant or bar. Our Isotop table tops combine aesthetics and science to create a durable, strong piece that is a great asset for your restaurant or bar. These tops are precision molded from a blend of resin, wax, and wood pulp to create a high density laminate. Depending on how you want your edges to look, the Isotops come in the Plus style, a 1 ¼” edge, and Sliq Compact style, a ½” edge. These tops are made to be strong with burn and scratch resistant surfaces. With the option of indoor or outdoor and a wide variety of colors, the Isotop table tops can be customized for your need as a restaurant.

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The Athena Collection- Classic Silhouettes with Modern Accents

Float on up to Mount Olympus with the Athena Collection this summer. A textured black powder coat offers a durable yet modern look, making the Athena great for a casual sidewalk café or a dining patio. To give this collection an ethereal, airy feel, slot detailing is used for a lightweight appearance. But these chairs are as sturdy as the goddess herself, each Athena chair, bar stool, and table is heavy gauge aluminum and rust-resistant. Even your staff will love the stackable features of the chairs for simple storage. Table tops are available in round for a more intimate experience or square that can easily be pushed together. To truly create a heavenly experience for your guests, umbrella hole grommets are included for straightforward umbrella installation. Let the Athena Collection bring a neoclassic atmosphere to your patio and increase your curb appeal.

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The Atlantic Collection- Poly Slats for Easy Maintenance

Bring this collection back to your coastal paradise for a unique look Appearing more modern and streamlined than its sister collection, the New England, the Atlantic Collection offers a stark contrast between the teak coloring and aluminum frame. Don’t let the teak-inspired poly slats look like maintenance mayhem; this collection is easy to clean and simple to store. You get all of the advantages of this outdoor furniture look like real wood without the nightmare of trying to take care of it. To keep your pieces looking happy as a clam on your patio all year long, the aluminum frame is powder coated in deep black to prevent rust and resist the harsh outdoor elements of seascapes. Whatever kind of furniture (bar stools, chairs, and tables), the Atlantic Collection has it all. With the range of bar stools, chairs, and tables that are low maintenance, the Atlantic Collection offers a seating solution that’s just as perfect by the sea as it is in the city.

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The New England Collection- Bring the Rustic Trend to Your Patio

A new collection is coming to port soon. The New England Collection plays on the rustic trend that’s been popping up all over patios this past year. Perfect for a seafood restaurant or cocktail hour on a terrace overlooking the bay, this trend is easy to integrate with your establishment. Poly lumber slats, inspired by the northeastern United States and reclaimed wood, used in conjunction with a powder coated aluminum frame to give off an urban edge. The poly slats of this collection make for easy cleaning and are reminiscent of coastal reclaimed wood, without the hassle of caring for them. The New England Collection is ideal for outdoor spaces with its durability and strength. With an array of bar stools, chairs, and tables, you’re sure to find what you need to bring the rustic with an edge theme to your restaurant or bar. This collection will be here soon, so stay on the lookout for this trendy set!

 

Now that you know a little bit more about the new outdoor collections, feel free to start your journey by going here.  If you have any questions at all about the collections, feel free to give us a call at 1-800-986-5352. What are outdoor furniture must-haves for your business? Which one of these collections speak to you and your restaurant’s theme? Leave a comment below and let us know!

How to Avoid the 5 Most Common Problems with Restaurant Furniture

 

It takes a chunk of change to furnish a bar or restaurant.  And when you spend that “chunk” on commercial grade items, you want to see them last.  Proper maintenance and cleaning is the key to long lasting furniture but it won’t fix some common problems that may arise.  So, if they are common problems, shouldn’t you then be able to avoid these issues if they are happening everywhere?  Absolutely!  Our hope is that by providing you with this information, you are able to take a proactive approach to caring for you bar and restaurant furniture so that these common issues don’t happen to you.  Like the old saying goes, “an ounce of prevention can be worth a pound of cure.”

 

Problem #1:  “The metal legs on my chair and/or bar stool are bending and don’t seem as strong.”

Problem-1

Solution:  Damage to the legs of chairs or bar stools often stems from improper use by customers and staff, something that can happen on a regular basis.  For example, customers may lean back in their chair putting all of their weight on the back two legs. Yikes!  If you see this happening, politely ask the customer to refrain from doing this in hopes to keep the leg strength strong…and of course to save your customer from getting hurt.  Another example is when staff members unknowingly use a chair or bar stool improperly.  As a standard procedure when sweeping and mopping floors, most restaurant staff members place the chairs upside down on the tables.  They clean the floors, let them dry, and proceed to lower the chairs back to the floor.  The issue arises when the staff member slams the chair or bar stool onto the floor with such force that the leg strength is compromised.  After this occurs many times, it can in fact make the legs of chairs and bar stools look bent.  To avoid this, it’s important to show and/or communicate to staff members the proper procedure to gently lower chairs and bar stools back onto the floor so as to keep the legs nice and strong.

 

 

Problem #2:  “My chairs and/or bar stools are scratching up my flooring.”

 Problem-2

Solution:  Scratches on floors from chairs and bar stools are often due to the absence or wearing of one or more floor glides.  Floor glides are the pieces of rubber or hard plastic that are placed on the bottom of the legs of a chair or bar stool to protect the floor.  Without them, the chair will scrape along the floor, cause some scratch marks, and even make a sound that can be like fingernails down a chalkboard.  To avoid this, be sure to regularly check the wear of floor glides as well as that they are all in place.  It’s also a good idea to keep a few extra glides on hand, just in case.  Following these suggestions will keep your floors scratch free and looking fabulous.

 

 

Problem #3: “My tables are peeling, staining, or cracking.”

Problem-3

Solution:  It’s important to be aware of what your table tops are made of and how to properly care for them, especially when it comes to wood table tops.  In the case of wood, it is a natural material that expands and contracts with the changes in temperature.  With any wood product, including table tops, it is important to keep them away from direct heat to avoid cracking.  When we say direct heat, we mean in direct sunlight through a window, under a heating vent, or in a warm area that can become humid and warm from the heat of a hot oven.  It is equally as important to not place a hot tray, sizzling pan, pizza pan/pizza box, or anything right out of the oven directly on the wood top, or any table top for that matter.  If there is no way around it, invest in products to protect the table tops from heat generated from hot foods like a hot plate or an elevated pizza tray.  These items will be worth your money and you won’t have to witness an altering of your table top finishes or heat stains that will appear if you’re not extra careful.

 

 

Problem #4: “My chairs and/or bar stools are wobbly.”
Problem-4

Solution:  If you are experiencing wobbly chairs or bar stools, first check the floor glides to make sure that all four are present and not worn out.  If they are in place and not causing the wobble, loose screws that were either not tightened at assembly or have worked loose over time could be the issue.  With regard to assembly, a lot of commercial restaurant furniture companies ship their chairs and bar stools with the seats unattached.  This enables them to stack the furniture and ship more products at a lower price.  Also, by packing the seats tightly together, it reduces the likelihood of shipping damages.  So, when assembling your seats on site, it is important to follow the proper instructions as well as use the suggested tools with the hardware provided.  Make sure that screws are snug and not too tight so as to avoid further damage to the seat.  In addition, it is just as important to routinely check the hardware on all tables, chairs, and bar stools, and tighten them as needed.

 

Problem #5: “My furniture isn’t lasting as long as I thought it would.”

Problem-5

Solution:  When purchasing furniture for your bar or restaurant, it is important to know where these items are going to be placed and how they are going to be used.  If you need chairs, bar stools, and tables for an indoor dining area, it is important to purchase items that are intended for indoor use.  The same goes for outdoor furniture items.  An outdoor chair, bar stool, or table intended for outdoors, should only be used outdoors.  Or, maybe you want items that can be transferred to and from an indoor space to an outdoor space.  Buying items that have this dual use is the key.  Also, chairs and bar stools are meant to be sat in and tables are meant to be used for eating off of.  Any other uses that customers or staff might be using them for can affect the longevity of the item.  Staff and management should be aware of the intended use of all restaurant furniture and doing what is necessary to make sure that use is maintained.

 

 

Buying restaurant furniture is an investment.  As with any investment, you want to protect it so that you get your use out of it for years to come.  But along with that comes your responsibility to do what it takes to keep your furniture in its most pristine state.  Taking care of your items with the suggestions above will help deter common problems and likely, will last for the years that you were hoping for.

 

 

SnagaStool Helps Bars Boost Traffic with Online Bar Stool Reservations

SnagaStoolWould you like to fill up your bar stools during off-peak periods?  Or guarantee a packed house during the big game?  A start-up company out of Boston is offering a service they say is similar to OpenTable but for bar stools.

“It started when the Bruins were in the playoffs.  I offered to pay someone to sit in their seat at the bar, because it was so crowded,” explains CEO and Co-founder Jamie Manning. “When I get to a bar, I like to sit right at the bar facing the big screens, rather than at a table or standing behind someone.”

Knowing the frustrations of being a guy who just wants to find an empty bar stool at the bar, Manning came up with the idea of using an app to reserve a stool before arriving at the bar.

“People are willing to pay for that privilege,” says Manning. “Bars can determine how many and which stools to assign as SnagaStool stools based on supply and demand principles, and then use our service to increase their profits.”

SnagaStool shares the premium snag profits with the bar in a 50/50 split and is currently working out other “bundle” packaging opportunities to entice more bars to accept stool reservations.

“We are still in our pilot program,” explains Manning. “We want to work with our bar partners to come up with the best type of service for their patrons and to increase their profits.”

In addition to stool reservations, they are experimenting with offering pre-sale “tickets” during premium time slots (e.g., championship games), bundling a stool with meal packages (i.e., reserve your stool…and burger, too!), as well as allowing the bar to offer special promotions (e.g., half off appetizer) during the off-peak times.

“I worked in the bartending industry for years and designed the service to improve the interaction between bartender and customer,” says Manning.

Bars simply put the SnagaStool tent on the stools that can be reserved or are waiting for their reservation to show up.  Then, people who have a stool reservation just check in with the bartender by showing the confirmation on their mobile device, and the bartender shows them their stools!

Bars in Massachusetts and Florida are already participating, and SnagaStool is signing up new bar partners to join in on this service.  If you’re a bar interested in running promotions to your customer base using SnagaStool, visit them online at SnagaStool.com.

 

3rd Annual Favorite Things | 2013 staff picks for this holiday season

Ho, Ho, Ho!

Happy holidays!  Doesn’t your bar or restaurant deserve something new and shiny this holiday season?  Every December, our staff pick out their favorite things from our wide selection of restaurant furniture.  Here are the tables, chairs, and bar stools that made the ranks on our list this year:

Staff Picks
 

 

“I love the Stella chair so much, I even named my dog after it!”

~Kerry  {Shop for Stella}

 

 

 

 

 

 

 

 

 

“My favorite items that we just got in this year are the vertical back wooden chair and bar stool in mahogany. I liked them when we custom-ordered them for one of our customers and am thrilled we now have them in stock!”

~Robyn {Shop for wooden vertical back chairs and bar stools}

 

 

 

 

 

 

 

 

 

“I like Viktor in clear coat. He’s very rustic, yet modern…industrial chic!”

~Danelle {Shop for Viktor, available in clear coat, rust, or a custom finish}

 

 

 

 

 

 

 

“Customers loved Simon at the tradeshow in New York, and although it may not be as sleek as its friend, Viktor, something about Simon just grabs you!”

~Janene {Simon is coming soon!}
 

 

 

 

 

 

 

 

 

“There are many things I really like, but if I have to narrow it down, I’d choose the GLADIATOR full ladder back chair, bar stool, and swivel bar stool in silver.”

~Kim {Shop for our GLADIATOR chairs and bar stools}
 

 

 

 

 

 

 

 

 

“My favorite things are the economy plank solid wood table tops. They are very nice and affordable. Someone with a champagne taste and a beer budget would love them!”

~Chris {Shop for economy plank wooden tables}
 

 

 

 

 

 

 

 

 

“The new 825 model bucket seat bar stool gives you the comfort of a bucket seat but has a sleek, modern look that makes it work well in many more restaurant designs.”

~Emily {Shop for bucket seat bar stools}

 

 

 

 

 

 

From all of us at East Coast Chair & Barstool, may your holiday season be bright and merry – and filled with all of your favorite things!

Tell us, what is YOUR favorite item from our list?

See what made our favorite things list in 2012 and in 2011!