The French Connection

French food is backFrancophiles, rejoice! The James Beard Foundation has named French cuisine a hot trend for 2017 and French restaurants are creeping back onto the scene.

French cooking, with its structured techniques and timeless traditions, has often been held as the golden standard in the culinary world. But the past 35 years have been a rocky time for French cuisine, including a New York Times article claiming French food needs to be saved.

Even though French cuisine is laden with time-consuming recipes like cassoulet and gut-busting rich roux, French cuisine has fairly simple roots. Both “cuisine du potager” (cooking from the garden) and “cuisine du marché” (cooking from the daily market) are the foundations of French cooking. Food was always seasonal, fresh, and differed from region to region, creating astoundingly different regional dishes.

From the beginning, French cuisine took on many different characteristics. French cuisine from the northern regions focused on vegetables local to the area, dairy products, and sausage. Southern regions incorporated richer ingredients like mushrooms, herbs, and game birds. Many chefs took these regional cuisine styles and created many esteemed cooking techniques. Sautéing, “sous-vide”, and “déglacer” are just some of the French cooking terms that have been outside the realm of the cuisine.

French cooking was known around the world for its finery and strategic practices that made this an art form more than just preparing food on a plate. But many chefs wanted to move away from the heavily regimented procedures and decadence of French cuisine and come up with a lighter alternative. Lower fat sauces, the integration of more garden vegetables, and using simpler presentations began in the 1960’s. From this, “nouvelle cuisine” was born. This movement was embraced for a small period of time, but met with heavy criticism from traditionalist French chefs and food critics.

By the end of the 1980’s, “nouvelle cuisine” had fallen out of vogue and many chefs returned to the more classical methods.

However, other ethnic foods such as Italian and Mexican began to take center stage. French restaurants and cuisine took a hit by being perceived as stuffy; customers were more interested in other flavors and combinations. Even many French chefs began going the safe and less expensive route, giving up their quest for Michelin stars, and focusing on the basics.

Most recently in 2014, the French government has tried to let consumers be aware of a restaurant’s quality of food with a “fait maison” logo. This logo would indicate whether a restaurant’s food is in fact “homemade” or not. In an effort to reduce costs, many restaurants in France were relying on industrial caterers or external food service providers to prepare food. While this is done by many restaurants internationally, it does take away from the integrity of French cuisine, which was once upheld has the standard for all culinary traditions. The many exceptions to the “fait maison” make it easy to circumvent as well as receiving a large negative backlash from food critics and chefs.

Even though it seems French cuisine has toppled from its pedestal of grandeur as of late, this trend is on the watch list for 2017 and is making a comeback. Many classically-trained chefs around the country are looking to restore the name of French cuisine and others are bringing their own flavor on the great classics.

French Laundry

Once housing a saloon and then steam laundry business, Thomas Keller’s French Laundry continues to make history on Washington Street in Yountville, California. French Laundry has been dazzling palettes with its tasting menus (which change daily) and wines since 1994. Even with a decline in formal French dining, Keller’s restaurant has succeeded over the years and is a testament to his expertise. Among winning the “Five Diamond Award” annually since 2005, Thomas Keller is the only American-born chef to have three star Michelin ratings for two different restaurants (French Laundry in Napa Valley and Per Se in Manhattan). French Laundry has set high expectations in French cuisine for restauranteurs, service, and patrons.

French Laundry

Photo via Femme Rouge

 

Bistronomic

Combining the words bistro, gastronomy, and economic, and all that they mean to French cuisine, chef Martial Noguier opened his first independent restaurant Bistronomic in 2011. While Chicago is becoming a food capital, Bistronomic is right there and relevant as ever with its comfortable atmosphere and Midwestern ingredients. Noguier keeps classic items on the menu with a regional twist in the maple leaf duck breast a l’orange and escargot with breadcrumbs. Making French cuisine seem approachable is quite an understaking, but Bistronomic and Noguier pulls it off.

Bistronomic

Photo via Bistronomic

Petit Trois

Shaking up the traditional white-tablecloth atmosphere of many French eateries, Petit Trois is Los Angeles’ exclusive but approachable bistro. With a “bar á la carte” menu style, Petit Trois focuses on simple French dishes such as escargots and omelettes with simple wines and cocktails. Opened by Ludo Lefebvre, Vinny Dotolo, and Jon Shook in 2014, this bistro champions no-frills French cuisine with a relaxed feel- no stuffiness here! With a no reservations policy, the 21 bar stools are up for grabs to the early bird. Petit Trois has landed at the top of many “best of” lists, including “2015 Restaurants of the Year” by Food & Wine. It is rumored a second location will be opened in the California’s San Fernando Valley.

Petit Trois

Photo via Eater LA

The Twisted Frenchman

Cities around the United States are seeing the return of French cuisine in the forms of fine dining and casual bistros. French cuisine is even making its way back into the steel city of Pennsylvania, Pittsburgh. New ownership transformed what was the former Notion Restaurant on South Highland Avenue, into chef Andrew Garbarino’s The Twisted Frenchman in 2015. Up-and-coming on the restaurant scene, Garbarino has to rely more on his food than his name to bring guests in. With its food described as “modern French”, The Twisted Frenchman’s menu is peppered with game birds and quintessential French entrees. Lovingly referred to as “foie gras PB&J”, this appetizer is Garbarino’s signature and gives a contemporary take on an otherwise classic dish.

The Twisted Frenchman

Photo via TripAdvisor

Le Coucou

In the mid-20th century, there were six luxury restaurants that ruled New York City and held the standard for French dining. Since 2004, all except one (La Grenouille) have closed their doors. The white table clothed finery of these establishments lives on and served as inspiration for chef Daniel Rose’s Le Coucou, opened in 2016. Along with Stephen Starr, restaurant extraordinaire, Le Coucou is an encouraging sign of fine French cuisine reigning once more. French delicacies line the breakfast, brunch, lunch, and dinner menus, including the cheeky “tout le lapin” (all of the rabbit). While this is Rose’s first stateside restaurant, Le Coucou is the resurgence of fine dining for local New Yorkers and tourists to share in alike. To many of Le Coucou’s patrons, this isn’t a resurgence; this a whole new experience.

Closeout Craziness

As a company, we take pride in offering our customers the lowest prices in the land, but there is one section of our website that has exceptionally great deals. That is our Featured On Sale Items page. And right now that page is full of closeout items at prices so low they will blow your mind. Let’s take a look at some of our newest closeout additions to the page.

Reversible Laminate Café Table Tops

These table tops come in a variety of shapes, sizes, and colors.  For shape, you have your choice of round, square, or rectangular. Once you decide on the shape you can choose from an array of sizes. Finally, you can choose between Mahogany/Black and Oak/Walnut colors. Bases for these table tops are sold separately. With prices starting at $10.00 a top these table tops are sure to sell out quick.

Clear Coat Bar Stools and Chairs with Rust Markings

Due to some issues at the factory, we have received an order of clear coat chairs and bar stools that have unique rust blemishes underneath the clear coat. These blemishes do not compromise the structural integrity of the furniture in any way. The rust markings are sealed and will not change in shape or size. Made of the same 16-gauge steel as their non-blemished counterparts, these pieces are able to stand up to the rigors of everyday commercial use. Each piece is unique in no two markings being the same. These items are priced to sell at $14.00 for chairs and $16.00 for bar stools.

If you are on the hunt for an amazing deal one of these closeout pieces could be great for you. But be sure to hurry, stock is limited and once they are gone we won’t be ordering any more. Click the link below to start shopping now.

 

http://www.tableschairsbarstools.com/featureditems.html

5 Common Regrets When Buying Restaurant Furniture

Ladder Back Bar Stools

Besides purchasing or leasing the actual space for your restaurant, buying commercial furniture is another obvious cost that you will have to shell out for. Regardless of the physical size of your business and how many pieces you are buying, ordering furniture is no small undertaking. Whether you are a first-time purchaser or a seasoned restaurant owner of 30 years, there are five regrets you will want to avoid when outfitting your restaurant or bar.

So you didn’t measure your space…

You are buying furniture to fill your space, but not to the brim. Knowing how much space you have to work with allows you to choose the correct amounts and sizes of furniture you need. In the end, inaccurate measurements can cost you some serious cash. If you don’t have enough furniture, you won’t be maximizing your revenue opportunities. From there, if you have to order more, you will not only have to add on the cost of the additional pieces, but also the shipping and handling that comes along with it. It’s simply best to order it right the first time with the most accurate dimensions.

So you didn’t take your customers into account…

Eat'n Park

Eat’n Park Restaurant- Photo via Trip Advisor

When it comes to furnishing your restaurant, knowing your targeted demographic can help you make a decision on what styles to select. Who are your regular customers? For example, if you’re a family-oriented establishment that considers messy toddlers a large portion of your market, you should focus on tables and booths that are easy to wipe down and clean.

Likewise, if your customers are interested in a finer dining setting, look into high back, cushioned chairs in a dark color that make sitting feel exclusive.

Think like your customer when you’re buying your furniture. What would you want to sit on and dine on top of?

Morton's the Steakhouse

Morton’s The Steakhouse- Photo via WeddingWire

 

 

 

 

So you didn’t coordinate with your restaurant’s theme…

Minimalist design, a light green and white color palette, and natural-wooded accents. Would you stuff heavy, dark restaurant booths along the wall? No, because it doesn’t flow with the theme.

Themes tie all the loose décor ends together for a cumulative design scheme that just makes sense. And décor does not stop at wall hangings; it includes your furniture! Coordinating your furniture to go with your theme is vital to completing your restaurant vision.

So you didn’t think about your environment…
It can be expensive to buy restaurant furniture. So when you go about purchasing, you want to make sure durability is a top priority. Wood tables are a popular choice for many restaurants. Despite their versatile look, these table tops can crack or split because of excessive heat, cold, and dryness. Wood tops should be kept at 68°-72°F, with humidity between 40-45%, and proper air circulation to avoid damage. For seaside restaurants, choosing furniture that can endure the heavy beating of salt spray and buildup is crucial. A strong poly lumber will hold up far better than wrought iron. For all-weather outdoor furniture, invest in aluminum or synthetic wicker pieces to be on your patio.Cayman Arm Chairs

When selecting the furniture for your space, keep in mind what goes on outside your restaurant’s window and the amount of maintenance you’re ready to commit to.

So you didn’t think about your restaurant’s strategy…

Are you a sit-down eatery where customers are encouraged to stop and stay awhile? Or are you focused on punctual and speedy service to turn and burn your tables? Whether you’re on either end of the spectrum or somewhere between, your restaurant furniture should reflect this mission. For those slow down bistros, furniture should be geared towards coziness like padded seats and comfy booths. For quicker-paced restaurants, the focus can be on more streamlined, metal pieces with clean lines that communicate a no-nonsense feeling. Your restaurant’s strategy can make a statement through your furniture, so definitely take that into consideration when you order.
Opening or upgrading your restaurant can be a lot of pressure. The best way to avoid regrets when buying your furniture is to take into consideration your space, customers, theme, environment, and strategy. It’s your restaurant, so the creativity is up to you!

Have a regret that we didn’t mention? Let us know in the comments below!

5 Restaurant Trade Shows You Won’t Want to Miss in 2017

Trade Show Set UpIndustry trade shows are crucial for top players in the restaurant business. Owners, managers, and decision-makers can network, sample new food methods, test top of the line technology, and discover upcoming trends within the industry. Trade shows bring together the moving parts of the restaurant community with the common goal of bettering businesses.

Whether you’re just breaking into the industry or you’ve owned your restaurant for 30 years, these five trade shows are a great place to reignite your inspiration and make connections to further your restaurant.

International Restaurant & Foodservice Show- New York, NY

March 5-7, 2017

Calling all food lovers! Celebrate the City that Never Sleeps with the International Restaurant & Foodservice Show. Enjoy the newest food trends at the “Taste NY & Craft Beverage Showcase” pavilion or spectate the “27th Annual U.S. Pastry Competition” for a deliciously good time. One of the largest trade shows on the eastern seaboard, this trade show is a must-see for restaurant owners. Located in the Javits Center, you’ll find 550+ exhibitors to interact and network with. Previously this trade show boasted 20,000 attendees and is limited to restaurant and foodservice professionals. Industry insiders can buy a 3-day pass to enjoy vendors, live demonstrations, and educational opportunities. Gain a fresh perspective on your business and get inspired with specialty events and pavilions. If you’re looking to bump elbows with some of the most experienced individuals in the restaurant industry, make sure to check out this trade show!

Nightclub and Bar Trade Show- Las Vegas, NV

March 27-29, 2017

Bringing the neon and glamour of the Vegas strip, the Nightclub and Bar Trade Show sparkles at the Las Vegas Convention Center. Work hard and play harder at this trade show with an estimated 39,000 attendees and more than 600 exhibitors. The NCB show caters to everyone from single owner operations all the way to multi-location tycoons. And don’t be fooled by the name, restaurants and hotels alike frequent this show with its Vegas-like atmosphere. This show is not open to the public, giving attendees a more exclusive and efficient interaction with suppliers. It also offers additional conferences and networking parties to further the education and connections of attendees. Show-goers can choose from a series of ticket packages to customize the experience. Whether you are an owner, buyer, or industry newcomer, this trade show is a great place for networking and experiencing the nightclub industry at its truest form.

Craft Brewers Conference and Brew Expo America- Washington, DC

April 11-14, 2017

If brewing is your game, the Craft Brewers Conference and Brew Expo America is the show for you. Taking place in the Walter E. Washington Convention Center, this trade show brings in 11,500 attendees and 700 exhibitors. This show takes a large part in providing education, services, and technology for the ever-expanding brewing industry. Because it is an industry trade show, the conference and show is not open to the public. For industry-insiders, different ticket packages are available depending on which events you wish to attend. To stay updated in this industry, seminars are offered at this show with titles like “Starting a Quality Lab in a Craft Brewery”, “What I Wish I Knew Before Opening a Brewery”, and “101 Ways to Blow Up a Bottle/Can and How to Not Do It”. From brewing masters to industry newbies, this trade show brings together the brewing community to new heights.

National Restaurant Association Show- Chicago, IL

May 20-23, 2017

If you’re looking to have plenty of vendors and options in one space, the National Restaurant Association Show in Chicago is definitely one to check out. One of the largest trade shows in the restaurant industry, the NRA show spans four days and requires at least two of these days to walk the entire show floor. Simply put, this trade show is enormous. Located in McCormick Place, this trade show rakes in 44,000 attendees and 1,300 exhibitors. While this show presents a great opportunity for start-up businesses to be launched into the restaurant industry, this is a popular show for larger chains and veterans to hit up because of the vastness of the offerings available. Needless to say, this is a great show to make connections from all over the country. This show is not open to the public, but is accessible for anyone involved with the food service or hospitality industries.

Florida Restaurant & Lodging Show- Orlando, FL

September 10-12, 2017

Whether you’re in the beginning stages of managing a restaurant or have 15 locations, the Florida Restaurant & Lodging Show is a must-attend show this fall. Located in the Orange County Convention Center, this trade show boasts around 8,000 attendees and approximately 400 exhibitors. Don’t let size full you, this trade show is highly attended by large resorts and corporate chains. Exclusive to the restaurant and food service professional industries, the general public is not permitted to attend this show. The FRLS excels in food demonstrations and culinary experiences. This trade show offers over 40 education sessions, informational forums, and a variety of exhibits to keep your Floridian stay filled to the brim.

IFRS in NYC

Photo via International Restaurant & Foodservice Show

Ready to attend an industry trade show? Make sure to check out these tips before you go to get the most out of your trade show experience.

Are any of these trade shows on your short list to attend this upcoming year? Let us know in the comments below!

Layout and Design Tips for Large Space Restaurants

So you’ve secured a space for your new restaurant and are so excited for what lies ahead. The realtor hands over the keys and you place them into the lock and turn. You feel the doors give and excitedly push them open to behold your new space in all its glory. It’s beautiful, it’s magnificent, it’s… really big.

You begin to get nervous. The space didn’t look so big the first time you looked at it when it had furniture. It’s a lot of space. What if you bit off more than you can chew? You don’t want customers to walk in the door and think the place looks empty. Don’t worry. With a few changes, you can make your large space a comfy eatery filled with customers in no time.

Planning

Making sure you make the most of your space starts at the beginning. When you start designing your layout you need to ask yourself a few questions. The first question is how much space you want to allocate for the kitchen and dining areas.  The Evans Group, an award winning design firm based out of Orlando, Florida recommends saving at least 1/3 of the space for the kitchen and 2/3 for the dining area. Since you have a good amount of room to work with, if you want to play around with those numbers, go for it. A 40% kitchen and 60% dining room is still a good split but allows for extra staff space.

Now that you know how much space is needed for the kitchen consider where you want to place it. More and more restaurants with ample amounts of space are placing their kitchen in the center of the dining area for all to see. An open layout allows customers to view exactly what is going on in the kitchen, satisfying their curiosity and hygiene concerns. Doing so also helps to make your large space seem more intimate and cozy. With a significant portion of the room being used for the kitchen and the tables being placed around it the layout feels closer to something a diner might experience at home.

If an open kitchen doesn’t fit your taste that is fine too. Once you have an idea of where your kitchen is going, the next question you need to consider is how many rooms you need. To make it feel more intimate consider dividing part of your space into a private dining area. You can market to local businesses looking for a meeting space or offer a quieter dining experience to groups celebrating a special occasion. Who doesn’t like the opportunity for more profit as well as a way to break up the room?

Private dining areas also lend themselves well to customization. Because it is a separate area, the room can change to have a completely different vibe than the rest of the restaurant. This opens your restaurant up to catering to different markets you might not have been able to reach before.

Not ready to commit to building a private dining area? To test it out owners can purchase temporary dividers to create an intimate space even in a large room. Once the event is over the barriers can be removed and -voilá- the room is back to its original size.

Furniture

Now that a rough layout is starting to take shape it is time to consider your furniture. Since there is a lot of space to work with you can have fun with bulkier pieces if you like. Chairs and bar stools with arms are great at providing a way to add comfort for your guest and to take up a little more space to make the area visually appealing.
Sticking to tables and chairs is also a great way to fill your restaurant. While booths may seem bigger, they are actually space savers in the way they allow more people to fit around a table. Table and chair sets also offer a flexibility that booths don’t. If you need to move things around to accommodate larger groups you’ll have no problems.

When considering what table tops to purchase, take a look at round tables if you are looking to use up more area. Not only do they take up a large amount of space but are more conducive for conversation. Additionally, they are less formal and more homey-style to give your large room additional comfort.

Something to keep in mind when selecting furniture is how much square feet you want to allot per customer. According to the North American Association of Food Equipment Manufacturers (NAFEM), the chart below shows the average allotted square feet per customer by service type.

Type of OperationSpace Allowance Per Seat (SQ. FT.)
School Lunchroom/Cafeteria9-12
Banquet Room10-11
Table Service11-14
College or Business and Industry Cafeteria12-15
Table Service at a Hotel, Club, or Restaurant15-18
Commercial Cafeteria16-18
Counter Service Restaurant 18-20

Between tables and chairs, you’ll need a passage area of 18”. However, you might want to consider wider aisles of at least 36” to accommodate wheelchairs in accordance with the Americans with Disabilities Act (ADA). Handicap accessible restaurant furniture needs to make up at least 5% of your furniture, according to their regulations.

When planning your furniture layout also consider your restaurant’s needs. Fine dining restaurants need enough room for meal carts; while family-style restaurants may use bussing carts to clear tables. Both need enough space to easily move around the dining room.

Entryway

With so much space to experiment with, owners can use furniture to create a statement area in their entryway. Good flow is crucial to any entryway but feel free to explore your options with larger furniture, as long as you aren’t blocking doors. Nice padded chairs and couches could be a great option for buildings with room to spare. Creating a comfortable waiting area also helps in terms of customer’s overall experience; you want them happy when they arrive at their table. Uncomfortable chairs are not too conducive to happy customers.

Another way to utilize some of that space is by using an interesting hostess or POS (Point of sale) station. Other than helping your staff to stay organized, a unique piece at the front of your restaurant can really set the tone for what your customers can expect based upon your décor. A reclaimed POS station at a gastropub says one thing like we have great burgers to go with our beers, while a sleek modern hostess stand at a breakfast spot says more along the lines of our specialty bacon is to die for.

Décor

If the walls are bare, with sparse décor they will be expecting a different experience than they would in a room with décor that flows and furniture that makes the room complete. With a big open space, the view can be monotonous if you aren’t careful. A great way to add some interest is by adding strong textures.

Expansive walls make great blank canvases. A mural is one way to create visual intrigue for customers as well as a way to share a little bit more about your business and your vision. The options for subjects are endless. If you can find a local artist you can work together to create a masterpiece that says exactly what you want it to.

If a mural seems to be a little too in your face for the atmosphere you want, think about adding interesting floor patterns. It isn’t as dramatic as a mural but has a similar effect in breaking up the monotony of a big dining room. Many different types of materials can be used in flooring. Whether you want a herringbone pattern in your wood floor, or interesting color and texture in your concrete floor, adding some interest to your flooring can be a unique way to break up the room.

Lighting

When thinking about how to decorate your building it can be easy to just slap some lights on the walls and call it a day. Lights obviously have a function but are also an area where function and design can go hand in hand. By taking your lights and hanging them from the ceilings it makes the ceilings appear closer and not as tall, making the room feel smaller and more intimate. As a bonus, interesting lighting fixtures can be a great conversation starter and help to make your restaurant stand out from others that might be looking to serve the same demographic.

Conclusion

If you have a restaurant in a large space and are having problems with flow and visual balance, take a look at your layout and design. You might not have the right furniture or decor for your area, causing your dining area to look empty and uncomfortable; potentially costing you customers. Through planning, layout, and some creative experimentation, a large space can be adjusted to play to its strengths and give customers the comfortable experience they are looking for while having plenty of workflow.

Restaurant Furniture Trends by State

Restaurant trends run far and wide all over the United States. Some businesses are focused on speed and efficiency while others are more concerned with a customer’s experience. Needless to say, in some shape or form, these businesses need a type of furniture that represents their company and their brand.

Here at East Coast Chair & Barstool, we help restaurants, bars, and the hospitality industry find their perfect furniture that embodies their business and atmosphere. With such a diverse customer base, we wanted to show what has been our most popular furniture items by state in the past year.

1) GLADIATOR Ladder Back Chair and Bar Stool

A durable and simple shape to complement many types of interiors.

2) GLADIATOR Full Ladder Back Chair and Bar Stool

The full ladder back offers even more shape to the contours of your guests.

3) GLADIATOR Full Vertical Back Wooden Chair

An elegant wooden chair with slimming vertical back design.

4) Henry Chair and Bar Stool

A marriage of wood and metal that make for a distinguished look.

5) GLADIATOR Window Pane Chair and Bar Stool

The same sturdy frame of the GLADIATOR Collection with the stylish window pane back.

6) Cayman Side Chair

A distinguished outdoor chair to instantly ramp up curb appeal.

7) Shipyard Backless Bar Stool

Brushed aluminum gives this bar stool a streamlined appearance for your outdoor patio.

8) Simon Bar Stool

Bring a clean-cut, modern look to your restaurant with this bar stool.

9) GLADIATOR 825 Bucket Bar Stool

Our newest bucket seat offers ergonomic seat and back support with premium molded foam.

10) Gulf Coast Outdoor Chair

We combined poly lumber slats with an aluminum frame that’s easy to maintain on your deck.

11) Viktor Chair

Convey a contemporary feel to your brewery or coffee shop with this industrial style.

You will notice there aren’t many avant-garde furniture styles represented here. While many customers still order them, most focus on classic silhouettes that will blend into any atmosphere with ease.

The GLADIATOR Collection takes up quite a bit of space on this map. We can attribute this to the style’s customization opportunities with various seats and finishes. The GLADIATOR Collection looks great in any kind of restaurant because of their traditional structure.

What’s your state’s most popular item from us? Does your restaurant have similar characteristics to it? Let us know in the comments below.

Popular Restaurant Trends Throughout the Years

Popular Restaurant Trends

How many times a day do you see blog articles pop up on social media titled “25 Most Embarrassing Food Clichés of (insert year here)”? And once your curiosity has gotten the best of you and you’ve clicked on these articles, you see a list teeming with negativity about food and restaurant trends from years gone by. While these articles can be entertaining, hindsight is always 20/20.

It’s safe to say that the restaurant industry has had plenty of changes occur from its inception, some of them better than others. “New” trends are difficult to come by in the restaurant industry, with many ideas being perfected over the years. But as restauranteurs, it’s necessary to look back on restaurant history to see what’s coming in the future.

The 1950’s

The 1950’s easily became the golden era for American restaurants. The Great Depression and war were a thing of the past and left the economy booming. This time of prosperity made it simple for other industries to flourish as well. Due to improvements in the nation’s highway system, the need for stops along interstates grew. With more and more travelers on the road, franchise restaurants became more in demand.

McDonald's in 1954

Photo from allday.com

Many of these franchised restaurants are still popular today. In 1954, the McDonald’s restaurant we know today was bought from the original McDonald brothers and transformed into franchise gold by Ray Kroc. McDonald’s was not the first fast food restaurant, but the assembly-line system was revolutionary for fast food restaurants to come. Kroc was able to turn this humble hot dog stand into a quick and efficient franchising opportunity. McDonald’s franchise model became a beacon of success for other restaurants, like Kentucky Fried Chicken and Dairy Queen, to follow in suit.

Highway System

Photo from nesbittrealty.com

With the highway system improvements also came advancements in the automotive industry. The 1950’s was filled with car culture; so why would restaurants be any different? While the first drive-in was opened along the Dallas-Fort Worth Highway in 1921, the 1950’s were the true heyday of drive-in diners. Serving up burgers and shakes, sometimes on skates, these diners became social hangouts for teens and families alike. The drive-in trend continued through the 1960’s and then declined with the increasing number of drive-through options in restaurants.

The 1960’s

Steak and Ale Menu

Photo from cravedfw.com

Although processed and junk food captured much of the baby boomers’ attention, it wasn’t the only trend happening in America at the time. Steak and Ale (casual dining) began offering a salad bar buffet to guests, keeping them occupied while waiting for their dinners. Soon enough, salad bars were popping up in steakhouses all over the country as a way to customize a guest’s appetizer.

Dining in the 60's

Photo from petermoruzzi.com

This decade was also defined by the meats served in restaurants. Most entrees at this time were focused around beef of some sort. Beef wellington, steak Diane, and Swedish meatballs were all popular beef dishes of 1960’s. In middle class restaurants, beef and lobster (or surf n’ turf) dinners were commonly seen on the menu.

Howard Johnson's

Photo from slate.com

At this point in history, there was an increasing emphasis on family time outside the home (vacations, a meal out, etc.). Popular restaurants of the time, Japanese steakhouse Benihana and Howard Johnson’s were often patronized by these families looking to spend quality time together and bond over dinner. In the 1960’s, dinner became more than just food and more focused on the emotions associated with it as a family.

The 1970’s

The 1970’s marked the beginning of environmentalism as the newest social cause, affecting the food and restaurant industry. Changing their tune from the 1960’s, customers wanted healthier options that were unprocessed and uncomplicated. This shift led to a rise in vegetarianism and health food stores.

At this point in time, there was a shift in gender roles. With a larger number of women in the workforce, restaurants were used as experiences with the family or a chance to get away from the preparations and cleaning up required of cooking at home. More casual-dining chains began spreading across the nation like the Cheesecake Factory and Ruby Tuesday, both opening their doors in 1972. For a quick bite, the 1970’s marked Subway’s start into franchising. Much like the fame of the McDonald’s assembly line from the 1950’s, the Subway assembly line was just as important for future restaurants in similar niches.

In finer dining, Le Cirque (New York City) opened its doors in 1974 by Sirio Maccioni and became a landmark in the city. One of the most infamous dishes to come out of Le Cirque was pasta primavera. This entrée soon became one of the most ordered items at restaurants across the country, its popularity spilling over into the 1980’s as well.

Le Cirque, New York City

Photo from insatiable-critic.com

The 1980’s

Innovation ran rampant in 1980’s restaurants. Chefs were taking creative license to create new combinations and dishes, making restaurants trendy and modern. While there were many traditionalists who argued against these new methods, it was certainly an exciting time to be in the restaurant business.

Nouvelle Cuisine

Photo from caraandco.com

Nouvelle cuisine was popular especially in finer dining establishments. Chefs worked hard to create elaborate presentations with their dishes, using the plate as a canvas. Popular New York City restaurants like Odeon and Quilted Giraffe used this style quite fervently throughout the 1980’s. Championed by chef Michel Guerard and food critics Henri Gault and Christian Millau, nouvelle cuisine allowed young chefs to be more artistic and not held to the restrictions of traditional French cooking.

Although this cooking style allowed chefs to be more creative in their practice, it ended abruptly with the stock market crash of 1987. With the largest one-day drop of the Dow Jones in history, customers expected more out of their restaurant helpings than the smaller, artistic portions of the time.

Chef Paul Prudhomme

Photo from investors.com

Another popular trend in the 1980’s was Cajun cooking. While other American chefs looked to other countries to inspire their dishes, chef Paul Prudhomme looked to his Louisiana roots. Prudhomme used classic Louisiana ingredients like blackened beef, crawfish, and shrimp to create exciting menu items such as Chicken and Andouille Gumbo and Cajun Jambalaya. The blackening technique became very popular in the 1980’s, being used in fish and other meat entrees.

The 1990’s

Fusion cooking was on the rise in the 1990’s. A trend, fusion cooking is the combination of different cultural dishes to create something new. Laying the ground work for this new trend, celebrity chef Wolfgang Puck served dishes that combined French and Asian influences for an interesting mixture. Items on Puck’s Chinois on Main menu included foie gras with pineapple and catfish with fried ginger.

Wolfgang Puck

Photo from minnpost.com

While these dishes could be highly creative and delicious (like this Thai-inspired pizza), some chefs took it a step too far and created “con-fusion” which were unexpected flavor hybrids that didn’t complement each other well. The “con-fusion” was a result of the chefs trying to jump on the bandwagon and allow their restaurant to have the next big thing, which doesn’t always coincide with a customer’s palate. It is very difficult to specifically label certain “con-fusion” recipes as a failure because taste is extremely subjective. But something tells us that a recipe for spicy Asian green beans with blue cheese isn’t going to be our new favorite food either.

Fusion Cooking

Photo from guyeatsfood.com

Many chefs are not a fan of the term “fusion cooking”, claiming negative connotations from the 1990’s. Even though it is still a popular cooking style in the modern world, the term fusion cooking is not normally used.

The 2000’s

At the turn of the century, America became much more conscientious about their foods. Consumers were more concerned about where their food came from, how it was processed, and what was in it. This kind of curiosity led to many consumer-driven changes that effected food suppliers, distributors, and restaurants.

Super Size Me documentary

Photo from netflixlife.com

One of the most revolutionary food documentaries to ever hit the small screen was Morgan Spurlock’s Super Size Me, which premiered in 2004 to a shocked America. It was common knowledge at this point that fast food was not the ideal meal for a healthy diet, but this documentary took just how unhealthy fast food could be and made it a living nightmare. After this documentary, many fast food chains began to evaluate their menu offerings.

Fresh food

Many consumers demanded more health-conscious options from all of their eateries. Even big-box retailers like Walmart were starting to offer organic options to their customers. So why wouldn’t restaurants as well? More restaurants began creating and marking healthier choices on their menus while others provided more detailed information about where the food came from. This kind of communication with the customer makes them feel more in charge and able to make more educated decisions based on the information that is provided to them.

Because consumers were aimed to obtain healthier foods (for the most part) they frequented businesses like Subway, Jamba Juice, and casual dining establishments like Applebee’s and Olive Garden. Some of the most popular foods of this decade included sushi, bacon, super fruits (blueberries, acai berries), and cupcakes. Many restaurants assimilated these flavors as a part of their core offerings.

The 2010’s

While we are 60% of the way through the 2010’s, there are still prominent restaurant trends that will have sticking power throughout the remainder of this decade.

Chipotle Assembly Line

Photo from qz.com

Restaurants that offer assembly line-like service allow for customers to choose how they want their food prepared are huge right now. The customer is able to tailor their experience from station to station to have their food made exactly the way they want it. This customization ability can be seen in restaurants like Chipotle, Blaze Pizza, and even Starbucks.

Coffee craze

Speaking of Starbucks, the 2010’s are drink-crazed. Whether it is coffeehouses or microbreweries, the interest in mixology has skyrocketed. Many restaurants are not limited to regular or decaf coffee offerings anymore. Similarly, restaurants are also producing their own type of craft beer or wine. There is a certain fascination with making these concoctions because it is all about creativity, and is great for expanding your profit margins.

In urban areas where rent is astronomical and constantly changing, the newest restaurant trend isn’t to become a physical building; it’s to have a food truck. This trend has roots starting in Los Angeles with Kogi BBQ truck and chef Roy Choi. With the help of Twitter and the combination of Korean and Mexican cuisine, the Kogi BBQ truck became a success that inspired restauranteurs to take an alternative route for restaurant ownership.

If you’re looking to create something new in your restaurant, it is always helpful to look to the past for inspiration to create your future. These popular trends from the 1950’s all the way to today have their time and place in history. The restaurant industry has a cyclical nature; trends are bound to find their way around again. While the subject matter of the trends may not be your restaurant’s cup of tea, at the very least, you can get a theme night out of it!

What are some trends (modern or older) your restaurant has tried? Let us know in the comments below!

Why We Love the Rustic Industrial Trend (And You Should, Too!)

Rustic TrendWant a look for your restaurant’s interior that has an organic, elegant style with an effortless je ne sais quoi? A timeless style that’s easy to pair with other décor items? Then the rustic industrial trend is the right theme for you.

Seen in home design, wedding themes, and splashed across Pinterest, the rustic industrial trend is still going strong in late 2016. But what inspired the Mason jar fervor?

As a culture, we are obsessed with authenticity. We crave a sense of legitimacy and timelessness. We love seeing genuine, honest to goodness labor turned into beauty. Showcasing cracks, daily wear and tear, and distressed accents embody this trend.

So what does this mean for your restaurant and the industry?

Within the last 10 years, restaurant-goers have seen a rise in sustainability and local allocation of food in the businesses that they frequent, playing upon authenticity and individualism to set themselves apart from the competition. Customers are more likely to trust these singular operations that are original in the way they do things. This trust is key to differentiate your restaurant. If you can get customers to believe in your mission and purpose, it will set you apart from your competition.
The desire for authenticity has birthed the rustic industrial trend. The interior originality of the restaurant is just as important as the food selection to consumers.

One characteristic that ties restaurant interiors into this look is showing evidence of craftsmanship. The raw aesthetic of these restaurants remind us of the physical labor that went into creating them with their visible markings. Some common features of rustic industrial interiors include natural materials, high ceilings, and unfinished wood for accents. It’s these nitty-gritty details that can transform your space into the charming eatery of your dreams.

We’ve made a list of our awesome customers that rock the rustic industrial trend.

11th and Bay

11th and Bay (Columbus, GA)

Built in an old cotton warehouse, 11th and Bay fits right into the rustic industrial theme. This restaurant pulls rustic inspiration with the exposed white brick, distressed rafters, pendant lights, reclaimed wood seats, and sliding barn door. The cool metal of the bar stools and chairs add an engineered look to this otherwise very warm-toned atmosphere. This balance looks great together and prevents the room from looking too antiquated. The interior of 11th and Bay reflects the business’ passion for southern hospitality and quality ingredients.

The Feed + Co.

The FEED Co. Table and Tavern (Chattanooga, TN)

A feed warehouse in the early 1900’s, the Chattanooga Craftworks building is now home to The FEED Co. Table and Tavern. The rustic industrial style was a no-brainer in a building with this kind of history. This restaurant is split into a table area and a tavern area based on where the warehouse was sectioned off. Exposed brick, factory swing doors, and wood floors use the building’s origin and make it work with the theme. To tie the individual rooms in together, the reclaimed tables and seats add a unifying element.  Harmonizing with the manufacturing atmosphere of the building, chairs, bar stools, and fixtures add a metallic contrast and create the balance between rustic and modern.

Hell n' Blazes

Hell’n Blazes Brewing Company (Melbourne, FL)

The building that now houses Hell’n Blazes Brewing Company has come a long way since its hardware store roots. The brewery still proudly displays its history with the adorned ceiling, hardwood floors, stone accents around the bar area, and other rustic décor. Visible duct work and drop lighting also add metallic tones, matching the chairs and bar stools. Hell’n Blazes holds onto the original feel of the building while introducing industrial design elements, an ideal setting for their combination of craft beer and historic structure.

Grain Craft Bar + Kitchen

Grain Craft Bar + Kitchen (Newark, DE)

Grain Craft Bar + Kitchen uses the rustic industrial theme to set the atmosphere and complement its combination of craft beer and live music. A casual setting for Newark restaurant-goers, this restaurant and bar is decorated with a unique machinery collection assembled on the wall, chalkboard details, and use of deep wood tones, contrasting with the exposed lightbulb fixtures. This type of lighting casts a soft glow on customers, reflecting off the metal chairs and bar stools. Grain Craft Bar + Kitchen brings together the rustic and industrial styles with the help of décor and furniture.

Distinguishing Rustic Features

The rustic industrial trend is a combination of varying materials and textures. If you are building or designing your restaurant with this trend in mind, here are some materials to consider using. To meet in the middle of rustic and industrial, you need pieces from both ends of the spectrum. Remember to soften hard metal elements with wood tones and vice versa, the blending of supplies makes this trend truly unique.

  • Exposed beams, brick, and stone
  • Unfinished, raw wood
  • Galvanized metal
  • Unrefined edges on furniture
  • Limited color palette of neutral, warm, and subtle tones
  • Concrete or wood floors
  • High ceilings (reminiscent of a barn or warehouse setting)
  • Open floor plan
  • Visible, bare light fixtures
  • Items repurposed to serve a function such as a pallet furniture, barrel sink

Ready to try the rustic industrial look in your restaurant or bar? Here are some of our must-have items to get your upgrade started.

Reclaimed Reclaimed Wood

Each reclaimed table top is made of solid oak wood salvaged from Pennsylvania or Ohio barns by our Amish craftsmen and come with a story of their own. Unique knots and grain patterns are combined to create an individual look every time with these tops. Repurposing items to use them as something else is what the rustic industrial trend is all about.

Urban Distressed

Urban Distressed Wood

The urban distressed table tops are a great option if you want the reclaimed wood look, but at a lower price point. These tops are handed sanded and distressed to add the rustic charm that’s perfect for your restaurant. Available in a provincial and dark walnut finishes to accommodate whatever color wood tone you would like.

Simon

The Simon

Our Simon bar stool and chair is the ideal complement to the wood of the tables. The Simon contemporary silhouette makes it the perfect match with its clean, smooth lines. To mimic the other wood tones, there is an option available to add a vinyl, urban distressed, or reclaimed wood seat. Or leave it metal for a completely modern feel.

Viktor

The Viktor

Complement your rustic restaurant or bar with the industrial Viktor bar stool or chair. The supportive, laid back structure of the Viktor adds a comfortable alternative to a wooden chair. Choose from rust, brushed transparent, or matte black to pair with your tables. This stylish choice will be a favorite with your tables and warm tones.

Gladiator 101

The GLADIATOR Collection

One of our most popular collections, the GLADIATOR line is sure to please in your rustic restaurant or bar. Contrast against your warm tones with the 101 GLADIATOR style in a clear coat finish. This type of finish accentuates the crafted weld markings. Be sure to add a reclaimed seat to your chairs and bar stools for the perfect mix of rustic and industrial.

Let us know in the comments below if your restaurant uses a rustic design or if you’re ready to take the leap and give this trend a try.

Don’t forget to like us on Facebook, we love sharing our customer showcases!

How to Market Your Restaurant to Millennials: Getting Social

Millennials

United States millennials span the ages of 18-35 and are a force to be reckoned with. This generation, also known as Generation Y, has surpassed the baby boomers (1946-1965) and now number 75.4 million.

Even with millennial numbers increasing, they don’t have control of the market at this point. Baby boomers still hold the buying power in today’s market; almost 50% of retail sales can be traced back to this group. But, millennials’ spending power will only continue to increase as they begin to earn more.

The true difference lies in how these generations communicate with businesses and brands. Generation Y is made up of extremely vocal consumers that are inter-connected and are not afraid to let others know what kind of experience they had at a business.

The millennial generation is often described negatively by their predecessors, but millennials are socially conscious and creative individuals that are becoming an increasing power in the market. This group’s craving for their peers’ opinions can often dictate many buying decisions, including where they choose to eat or drink.

Learning how to market to this rising group should be a priority for restaurant owners. By understanding the mind of a millennial, restaurateurs can uniquely tailor their marketing communications for this generation. Some call them self-oriented or naive, but millennials are changing best practices of the restaurant industry.

Social Media

Social media is an essential tool for restaurant owners to use when marketing to millennials. Restaurants that don’t use some form of technology platform to reach out and interact with customers seem out of date in today’s constantly changing society. Social media can give your business validity to those searching on the internet.

Celebrate what your business has to offer with your social media. Food is a visual commodity. Those who love to eat don’t only want flavorful bites; they want an aesthetically-pleasing experience they can share with others. Tailoring social media to your restaurant, guests, and mission can further brand your restaurant among many. For example, the “food and drink” category on Pinterest is the most pinned and browsed of all the categories and 90% of pinners are saving food and drink recipes on their mobile devices. This is a great indicator that these are items that people have interest in, so cater to it and get guests inspired by your selection.

You can promote events, menu additions, and even new staff on social media to give your business a face. Encourage your guests to check-in, tweet, post, and pin about your restaurant. Restaurants and bars that take the time to create quality content in their social media interactions can increase top of mind awareness and brand recognition. According to the State of Inbound Marketing, social media has a 100% higher lead-to-close rate than traditional outbound marketing. Use that to your advantage!

Although it is on a larger scale, Chipotle does this very well and it is a brand that millennials want to follow on social media to see what they will post next.

Chipotle

Think of your business as a lifestyle brand that you need to promote. Consumers want to learn more about you and your company’s background and be able to relate on a personal level. Whether it’s about the latest rules on food safety or what your lunch specials will be, creative content about your business and its industry makes you an authority on the topic. Millennials appreciate the diverse but relevant subject matter and your business becomes a reliable resource your niche.

Do's and Don'ts of Social Media

Social Experience

Millennials are constantly branding themselves. By sharing their organic mango and black bean salad on social media, this generation expresses more than just what they’re having for dinner. When looked at closely, these actions say this consumer supports the story behind their food and that this is the type of restaurant they frequent.  Millennials brands themselves to coincide with the identity of the business. They are proud of their decision to eat out, and they want to share their experience with others. Of course, an Instagram feed is often a very skewed perception of reality but still presents a rose-colored lens for the rest of the world to take a peek.

Because of this show-all, tell-all way of thinking, millennials are buying experiences at restaurants instead of just food. Restaurants and bars take on a form of escapism where they can get away and have a gastronomic adventure. Going out to eat is seen as an event by millennials, so always try and exceed their expectations with your restaurant practices. For example, Jimmy Buffet’s Margaritaville has risen far above the standards of just being a restaurant chain; it’s now a lifestyle choice. This may seem like an overwhelming feat for a small business but it is possible! Rosarito’s Fish Shack (Williamsburg, New York) does a great job as a single location restaurant that brands themselves as a lifestyle. From its tasty Instagram pictures to the nautical exterior, Rosarito’s Fish Shack transports guests straight to the New England coast for a seaworthy experience.

Be proactive with your customer’s experience by training and communicating with your staff appropriately. A restaurant’s staff can make or break whether customers enjoy their stay. Take the time to show them the over-arching goal of the restaurant and your expectations of the team. How you train and communicate with your staff can be the difference between a good and bad experience for your customers. It is these little things that seem insignificant that truly add up in a consumer’s decision to visit a restaurant again.

Do's and Don'ts of Social Experience

Social Responsibility

Consumers can evoke change in the way that restaurants do business, especially consumers that are as vocal as the millennial generation. This generation is extremely cause-driven and wants to see their patronage to a restaurant have a deeper meaning.

Generation Y customers feel the need for a greater value proposition in purchases; they want to know they are making a difference in the world. As science and communication have improved, sustainable movements have been center on the world’s stage for the lifetime of millennials.

Eco-friendly activities strike a chord with this generation quicker than their predecessors. Millennials want the food and restaurant industry to share these same values.

To narrow down what works the best for your restaurant, you have to know your situation. What’s best for your theme, customer, and price point could be completely different than the restaurant next door to yours. This being said there are lots of ways to improve sustainable practices in your establishment. Use local meat sources, beef up recycling efforts, take steps to reduce food waste, find ways to reduce energy output, and visit farmer’s markets for produce.

Millennials are willing to spend more to support businesses that have these values in mind. Whether this way of thinking is selfish or not, Generation Y makes decisions that will increase self-esteem, which, in this case, works to the benefit of the environment. There are multiple ways for you to get involved in your community while also using it as an edge to market it to millennials. It’s not only social responsible for you to consider local and organic options for your restaurant, it could be lucrative as well.

Do's and Don'ts of Social Responsibility

Social Cause

The millennial generation is a melting pot of beliefs and cultural traditions. The widespread effects of social media have made them more aware of the world around them. This drives millennials to search for a greater purpose of community, which restaurants can get in on as well.

More and more restaurants and businesses are using cause marketing as a strategy instead of just an added bonus when you buy that certain product. This technique is attractive for both business owners to increase patronage and also millennial consumers that have deep interests in bettering the community around them. Cause marketing can inspire people to eat at your restaurant because you stand for something, especially if it is a cause already near and dear to that particular community.

For example, Rosa’s Fresh Pizza in Philadelphia started a movement where for a $1 you can prepay for a pizza slice for a homeless person. Rosa’s has championed single location cause marketing that has reached national recognition, with over 10,000 slices pre-purchased for others. This helped grow and aid the Philadelphia community to be more aware of others.

Another example of restaurants doing good (and through pizza) is the mission behind Malawi’s Pizza. This pizzeria’s “Pizza with a Purpose” tagline promotes the restaurant’s buy one, give one strategy. For each meal purchased here, another is given to a child in Malawi.

Pizza

Both of the restaurants are great cases for the success of what combining cause marketing and community can do. Championing a cause is a great way to actively earn free advertising but also allows customers to feel good about eating or drinking at your place of business.

Cause marketing campaigns can help your restaurant differentiate from your competition and do good deeds at the same time.

Do's and Don'ts of Social Cause

As they grow older and acquire more disposable income, millennials are becoming more of an influence in the restaurant industry. Restaurants need to know how to incorporate this demographic when making decisions. The connection that Generation Y feels for the world around them is unique, and it presents a great opportunity for restaurants to appeal to them. As these millennials become bigger consumers, it will be crucial for restaurateurs to craft their businesses to what is important to this generation.

Mobile Wallet Basics for Restaurants

Mobile Wallet Basics

Your smartphone is again evolving in usefulness.  At a point when you likely can’t imagine not having this device which serves as your phone, computer, planner, and social connection, it can now be your wallet.  In the restaurant industry, this concept poses a new adventure for owners because as with any new technology, the increased appeal to customers creates a massive adoption of the latest fad and convenience.  Your best bet is to become familiar with this concept and decide if you want to jump on the bandwagon to offer this new convenience to your customers.

What is a “mobile wallet”?

Termed “mobile wallet” or “digital wallet”, your smartphone, tablet, or smartwatch becomes the digital equivalent to that bulky wallet you carry around in your purse or back pocket.  Instead of pulling out a credit card to make a purchase, you just pull out your smartphone and pay with it.  This concept offers consumers two main benefits: convenience and security.  These benefits, as explained in a great article called Contactless Payments are Here. Are You Ready? by Brant Schelhaas from Vantiv Integrated Payments, are detailed as follows:

  • Convenience
    • No longer digging through a purse or bulky wallet to find cash or a credit card. Just grab your smartphone for payment.  Smartphones are more readily accessible these days than a card.
  • Security
    • More secure due to the fact that the technology uses encryption to help securely transmit data. Encryption is the process of encoding messages or information in such a way that only authorized parties can read it.
    • The customer never has to hand over a physical card therefore less likely to leave their card behind
    • Many contactless payment methods offer advanced identification technologies, like fingerprint readers
    • Payment networks that process contactless payments have the ability to detect attempts to use the same transaction information more than once
    • Contactless payments do not require the cardholder’s name to be passed between the card and the terminal
    • Many contactless payments do not use the customer’s actual account number when processing a payment

In addition to these customer benefits, Brant Schelhaas discusses the benefits to business owners.

  • Due to the benefits that are offered to customers, there has been and will continue to be a large increase in customer use. For those businesses that accept this new technology that customers are embracing, they will have a competitive edge over those who do not.
  • Contactless payments process faster than traditional payment methods. This means shorter lines and better customer service especially through peak times.
  • Contactless payments make business owners less vulnerable since they do not transmit the customer’s card information to the POS system.
  • Other benefits not listed in the article include:
    • Less wear and tear on your equipment due to no contact
    • Paper receipts are not required (unless requested) so there is less expense for you
    • More focus on selling versus handling cash or a card which can lead to more unplanned purchases
    • Less cash flow through your business

How do mobile wallets work?

A wallet begins with the download of a smartphone app that holds and stores debit, credit, and even loyalty card information for purchases in-store and through any virtual avenue.  Some smartphones already come with a wallet for your convenience but other apps can be downloaded if you prefer to not use the one on your phone. Below is a chart listing and offering basic information about some, but not all, of the best mobile wallets for 2016 ranked from bestcompany.com, an online company who reports real, unbiased reviews based only on consumer ratings, opinions, and experiences.  We have included the top seven of nineteen wallets listed in the article for your review in addition to some other apps on the list that are quite popular and frequently used:

Samsung Pay
  • Payment using a compatible Samsung Galaxy device
  • Swipe up to launch the app, secure with your fingerprint, and hover over the card reader to pay
  • Ability to add membership and loyalty cards
  • High-quality security
Apple Pay
  • Payment using an iPhone, Apple Watch, or iPad
  • Setup is easy with Wallet, preloaded on several apple devices
  • High-quality security with Touch ID
  • If your device is lost or stolen, use Find My iPhone or iCloud to stop the ability to use your phone for purchases
Android Pay
  • Payment using Android devices
  • Ability to add membership and loyalty cards
  • Setup is easy as it comes preloaded on some Android devices
  • High-quality security
  • If your device is lost or stolen, use Android Device Manager to instantly lock your device and secure it with a new password
Moven
  • Available on iOS and Android devices
  • Moven provides a digital bank account paired with an app to help you track your finances in real time and manage your spending
  • Can pair with your current Moven bank account and cards or you can link to your current bank account and cards
Level Up
  • Payment using iPhone, Android or Windows Phone
  • Get an instant digital receipt
  • Offers rewards for use so you can save money when you try new places and upon return
  • Engineered for security
PayPal
  • Pioneer of mobile payments
  • Send and receive payments using your desktop or iOS, Android, or Blackberry device
  • Compatible with lots of apps to make fast payments
  • Send a request for money with an e-mail or phone number
  • High-quality security
  • Free sign up, link bank info, debit and credit cards

 

Other popular apps that are frequently used:

Google Wallet
  • Send and receive money using select Android and iOS devices as well as on your desktop
  • Linked to your debit card or bank account
  • Google Wallet Fraud Protection and a PIN number for protection; high-quality security
  • If your device is lost or stolen, you can instantly remove access to your account at myaccount.google.com
Capital One
  • Payment using select Android or iPhone devices
  • Full access by Capital One credit card customers in good standing.  Capital One Bank and Capital One 360 debit card customers can use the app to receive real-time notifications, digitize gift cards, and view account balances and transactions; Wallet was designed to complement their app.
  • Instant purchase notifications and receipt capture

Once the chosen app is downloaded, the next step is to input personal payment information into the app for future use.  This can easily be done by following the instructions within the app paired with having access to your debit, credit, and/or loyalty card information as well as with your bank account number and routing number.

When loaded up with your personal information, your mobile wallet is ready to use.  Yet, not all stores/restaurants accept contactless payment.  Search on-line or in the app as to find out which establishments accept these types of payments.  Or, ask ahead.  You can also look for the contactless payment symbol within the store or restaurant as shown below.

To complete a mobile wallet transaction, the transaction requires two things:  a smartphone and an industry standard point-of-sale terminal that uses Near-Field Communication (NFC), a wireless connectivity technology that enables devices to communicate.  The smartphone just needs to be placed within 2-4 inches of the terminal and payment is completed.  Most smartphones are now equipped with NFC technology yet not all stores and restaurants have the equipment for this communication.  As time passes, this will most likely change.  With the concept of mobile wallets on the rise, customers are looking for convenience and speed with payments therefore requiring stores and restaurants to conform to these new payment trends.

How can my restaurant start accepting payments with mobile wallets?

With mobile payments on the rise, restaurants are looking to take the steps needed to adopt this new technology.  Here are some steps you can take to get the ball rolling:

Review your average sales traffic, customer base, and demographic area that you serve to determine if contactless payments are right for you.

Contact your payment provider to determine if your current point of sale terminal is already NFC/contactless payment-capable. If it is, ask your provider to enable it so that you can begin accepting contactless payments.  If it is not capable, find out what you need to do and the cost involved in changing out your equipment so that you have the ability to offer contactless payments.

Once the decision is made to offer contactless payments, develop a schedule of implementation and train your employees on how to use the contactless payment equipment and systems. Demonstration is always a great way to train so a mock set up to this process is ideal.  This would also be a great time to test the process to make sure that if any changes need made, they are done before offering it live.

When you are ready to offer contactless payments, it’s time to let your customers know! Send out an e-mail blast, communicate on all of your social media platforms, and order decals for the different payment methods that you are offering to put them up in your establishment’s windows.

These steps may sound simple but the process does take time and effort on your part to adopt.  Your current payment provider will be your biggest asset in this transition so working with them to assist you during your transition is key.

Will you jump on the bandwagon?

Mobile technology has really changed our lives.  Our phones have become more of a need than a desire because of the increased usefulness that it offers to our daily lives.  Because of this, you rarely find anyone without it.  When you add the option of using your phone as a wallet, an even closer attachment to a phone will be found and the benefits that it offers will guarantee it.  As a restaurant owner, will you jump on the bandwagon and accept contactless payments in your restaurant?  It’s a serious option to consider and one that offers benefits all around.

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